Yoda Turkiye

Dental Sector, Sales & Marketing Department ?Engage with potential international patients through various digital platforms (email, WhatsApp, social media, etc.) to present dental treatment options and respond to inquiries.Clearly explain treatment packages, pricing, timelines, and expected outcomes tailored to each patient's needs.Build trust and rapport with patients by offering professional, honest, and timely communication.Convert leads into confirmed bookings through persuasive and empathetic sales techniques.Coordinate all aspects of the patient's travel arrangements including airport transfers, hotel bookings, and clinic appointments.Collaborate with medical staff to ensure accurate treatment planning and smooth scheduling.Maintain regular contact with patients before, during, and after their visit to ensure high satisfaction and encourage referrals.Update CRM systems and patient records in a timely and accurate manner.Work closely with the digital marketing team to align lead generation strategies with patient conversion targets.Provide feedback from international patients to enhance service quality and experience.Between November 2022 and March 2024, I served as the International Patients Department Manager, leading a team of 17 people.From November 2023 to March 2024, I also took on the role of Aesthetic Department Manager for a newly established department with a team of 2.In addition to my ongoing position as Sales Coordinator, I assumed two additional managerial titles, significantly expanding my areas of responsibility.However, due to the excessive workload caused by simultaneously holding three positions over time, I voluntarily stepped down from the managerial roles in March 2024.?

Full time parenting

• • Oversees the receiving of new shipments (stockroom layout, garment sensors, display)

• • Keeps up to date on product information regarding fits, fabrics, sizes and current season trends

• • Follows all Oysho company policies and procedures focusing on the Oysho management principles

• • Ensures the proper training for all staff and recognizes potential candidates for promotion

• • Recruits, interviews, develops and maintains a strong department team members

• • Consistently meets sales goals set by upper management while striving to exceed expectations

• • Organizes all issues relating to general services (maintenance, store orders, heating/cooling)

• • Ensures that all HR procedures are followed (payroll, store coverage, budgeted hours, training)

• • Controls all returns/damages/store transfers for store

• • Merchandises the store with the support of the visual merchandising area team