About Yevgeniy
As an experienced ERP Consultant, I specialize in Digital Transformation for operational excellence.
I have led end-to-end ERP implementations, from vendor selection and data migration to integration and user training, improving operational efficiency by 30% and accelerating workflows by 20%. Focusing on the people behind the processes, I achieved a 90% adoption rate by employees.
In addition to managing projects, I have contributed to organizational development by designing training programs, aligning roles post-implementation, and fostering a culture of change acceptance and continuous learning.
Skilled in Digital Transformation and Change Management, I have a natural eye for noticing areas of improvement.
With an innate ability to unite teams, I excel at bridging gaps between departments, smoothing conflicts, and guiding everyone toward achieving common goals.
I’m always eager to drive change, transformation, and growth in new environments.
Russian
Native or bilingual
German
Basic
English
Fluent
Can work on-site
Munich (up to 50km)
Experience
- Freelance CRM& ERP Consultant | Digital Transformation SpecialistJanuary 2025 - Today (1 year and 5 months)EuropeGeography scope: Europe, Uzbekistan, UAE• Advising companies on ERP module implementation, including Procurement, Sales, Accounting, and Analytics Dashboards.• Providing expertise on access control and user permissions strategies to align ERP capabilities with business requirements.• Performing business process analysis to optimize workflows, enhance operational visibility, and support informed decision-making during ERP adoption.
- "Tol'ko Deti" paediatric dental clinicDigital Transformation ConsultantJanuary 2014 - Today (12 years and 5 months)UkraineTol´ko Deti is a unique network of clinics focused on providing dental care exclusively for children, with locations in major cities throughout Ukraine. The team consists of over 100 employees.• Optimized the medical documentation process, reducing completion time by 4x, which led to an increase in patient satisfaction score from 2.2 to 4.3 out of 5.• Configured omnichannel communication capabilities through CRM, doubling the number of processed inbound inquiries with the same staff, resulting in improved efficiency and enhanced customer engagement.• Implemented an automated procurement and inventory management system, reducing errors by 40% and increasing processing speed by 55%, which improved operational efficiency and reduced document loss.
- "Tol'ko Deti" paediatric dental clinicHead of Digital Transformation and Business DevelopmentJanuary 2014 - January 2022 (8 years)• Launched two groundbreaking products, including one exclusive to the Ukrainian market, which drove a 40% revenue growth in the first year.• Introduced CRM, ERP, and optimized 10+ business processes, enhancing process efficiency by 30% and employee productivity by 25%, which led to a 5% reduction in operational costs and streamlined operations.• Created key reports for stakeholders, reducing decision-making time by 30% and improving the accuracy of strategic decisions by 25%, resulting in more informed and data-driven business outcomes.• Implemented a Smart Building system, reducing utility costs by 13% and energy consumption by 7%, which optimized resource management and lowered operational expenses.• Implemented a corporate portal, improving communication efficiency by 35% and reducing information retrieval time by 40%, leading to a 50% increase in employee engagement.
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Education
- Project Management ProfessionalPMPProject Management Professional
- Master's degreeKharkiv National University of EconomicsMaster's degree