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Malt Strategy
Vijay KhandelwalVK

Vijay Khandelwal

Program Management | AI, Strategy & Consulting

€1,800/day
Munich, DE
15+ years
AI Automation
Corporate strategy
Business development
Technical project management
Digital Transformation

Average response time: 1 hour

About Vijay

Executive advisor and global transformation leader with 30+ years of experience driving strategic planning, Program management, and process improvement across telecom and enterprise sectors. Trusted by CXO teams to develop
and implement AI-driven and digital modernization roadmaps, optimizing investment and streamlining delivery. Scaled multi-region program portfolios worth $500M+, delivering operational efficiencies and $200M+ incremental revenue growth through agile and waterfall methodologies. Proven track record of leading complex global programs and distributed teams across APAC, EMEA, North America, and ANZ. Drove net revenue retention and upsell growth across strategic accounts, with measurable improvements in NPS and CSAT. Led ERP implementations, AI initiatives, and digital transformation programs in Ed Tech, manufacturing and industrial domains

Please note: I'm holding 1 year opportunity card visa for Germany thru which i can stay in Germany for a year, so I'm primarily looking for suitable opportunities in Germany either onsite or remote.
Telecommunications
Pharmaceuticals
Education Systems, Research, and Universities
Digital and IT Services

  • English

    Fluent

Can work on-site
Munich (up to 50km), Düsseldorf (up to 50km)

Experience

  • Global
    Independent Advisor | AI, Strategy & Consulting
    DIGITAL AND IT
    July 2021 - Today (4 years and 11 months)
    Pune, India
    Association with companies like Infollion
    Advising startups, consulting firms, and enterprise leaders on building and scaling AI-driven consulting businesses and digital transformation programs. Key Contributions:
    • • Designed AI consulting GTM strategies for emerging firms, focusing on enterprise use cases (GenAI, automation, decision intelligence)
    • • Helped organizations identify and monetize high-value Business and AI use cases across industries
    • • Built frameworks for AI adoption, Service Delivery operating models, and capability alignment
    • • Guided leadership teams on enterprise sales strategy, partnerships, and scaling consulting operations
    • • Supported creation of Global Capability Centers (GCCs) and AI-driven delivery models Impact: Enabled multiple organizations to transition from services-led to AI-led consulting positioning
    Strategic planning Business development Corporate strategy AI Automation Digital Transformation
  • Amdocs Ltd
    Vice President –Customer Service Delivery & Business Growth
    January 2013 - July 2021 (8 years and 6 months)
    Business and Revenue Growth:
    • • Owned and scaled a $500M+ services P&L across APAC helping Telcos to efficiently execute their multi Billion dollar business
    • • Drove $200M+ incremental revenue through strategic partnerships, sales, renewals, and cross sell initiatives
    • • Owned strategic relationships with CXO level stakeholders across 22 customers in APAC region

    Service Transformation, Leadership and Innovation
    • • Led 3 large multi m$ Digital Transformations and 2 multi m$ large Managed Services Operations programs
    • • Led and mentored 250+ cross-functional teams across multiple geographies
    • • Established operating models for multi-region, 24x7 service delivery and managed operations
    • • Built strong leadership pipeline and succession planning framework
    • • Fostered a culture of accountability, continuous improvement, and customer-centricity
    • • Operationalized automation and process improvements, delivering ~20% operational efficiency gains YoY
    • • Shifted service delivery from reactive operations to proactive, performance-driven models

    Financial & Commercial Leadership
    • • Full ownership of service P&L, including revenue, cost, margin, and EBIT
    • • Delivered consistent double-digit profitability improvements
    • • Enabled multi-million-dollar renewals and service expansions
    • • Balanced cost optimization with service quality and customer satisfaction

    Achievements
  • Amdocs Ltd,
    Director of Infrastructure and Data Services
    July 2008 - December 2013 (5 years and 5 months)
    Pune, Maharashtra, India
    • • Generated annual business worth $20M by actively supporting projects, formulating strategic roadmaps, driving process improvement and automation, and bringing system enhancements
    • • Headed the India team of size ~600 including infrastructure, data science, and product catalog competencies managing projects across APAC, NA, EMEA, and CALA regions
    • • End-to-end ownership of Production and non-production servers, storage, network, virtualization, high availability and backup systems setup at customer sites
    • • Regularly collaborated with regional vendors, partners, and C-level stakeholders while managing large Infrastructure projects and delivery
    • • ITSM/ITIL, SRE/SLA/MTTR, Security/Compliance (ISO, SOC2)
    • • Designing infrastructure for high-volume transactional telco platforms
    • • Infrastructure-as-code and automation to automate deployments and infrastructure provisioning
    • • Working closely with development and product teams for infrastructure scalability, sandbox environments, pre-prod and prod releases.
    • • Mentored and developed a high-performing team, established a robust talent management framework to achieve improvement in employee retention and the identification of key lead successors
Check out Vijay's experience

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Education

  • Bachelor of Engineering
    Government College of Engineering
    1993
    Bachelor of Engineering
  • Leading Professional Service Firms
    IIM
    2016
    Leading Professional Service Firms
Check out Vijay's education

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