Tom Dumke

• Guided and facilitated process mapping while contributing to the evolution of new features for a DVP-IT-Tool. (Engine Manufacturing)

• Leveraged expertise as an IT tool specialist to play a pivotal role in the design verification of engine development projects. (Engine Manufacturing)

• Spearheaded the development of Power BI dashboards and orchestrated the seamless integration of Jira for streamlined program management. (Engine Manufacturing)

• Innovatively devised strategies for interactive product demonstrations, significantly enhancing the market impact of fuel cell and microgrid solutions. (Engine Manufacturing)

• Supported the proposal preparation as well as preparation of sales forecast and internal reporting (Internal)

• Mentored and guided working students and interns, fostering their growth and professional development in an internal capacity. (Internal)

• Managed an e-commerce venture specializing in pet supplies through online channels.

• Implemented customer acquisition strategies leveraging Facebook Ads to drive sales and expand market reach.

• Led the development and continuous improvement of the company's website, enhancing user experience and optimizing conversion rates.

• Oversaw product procurement, conducting supplier evaluations and negotiations to ensure cost-effectiveness and product quality.

• Gained valuable insights into the e-commerce industry, fostering an entrepreneurial mindset by navigating challenges and seeking growth opportunities.

• Development of a business driven AI strategy

◦ Conducted cross-functional interviews to assess AI readiness, establishing a foundation for strategic planning and identifying key areas of strength and improvement within the organization

◦ Collaboratively developed and aligned a visionary AI strategy and governance model with top-level management, integrating AI components into the corporate strategy and establishing a detailed roadmap for 2025 with measurable objectives

◦ Identified and prioritized ~10 high-impact "hero" use cases from a pool of more than 100 potential initiatives through a systematic selection process, leading to the executive board's approval of three priority projects for immediate implementation, reinforcing AI's strategic significance for organizational growth

• PMO for a publicly funded telecommunications project between a railway operator, telco, network equipment manufacturer, and tower company.

◦ General project management and supporting technical workstreams with my in-dept knowledge of cellular mobile communication systems.

◦ Planning, implementation, and evaluation of measurement campaign to assess 5G SA network performance in a laboratory train.

• Additional Project Experience

◦ Led quality management for comfort-IT applications throughout the launch of a new train series, implementing agile methodologies. Oversaw software release, testing, and defect resolution through Jira. (Mobility)

◦ Drove enhancements to the In-Train WIFI experience as part of the PMO Task Force. I periodized two bug fixes and the development of a new feature, leading to an overall increase of the passenger satisfaction score of 11% after implementation. (Mobility)