Description

I help businesses streamline operations and grow through AI automation, CRM implementation, and workflow optimization. I specialize in AI voice agents, Make.com, Zapier, n8n, Airtable, Monday.com, ClickUp, HubSpot, and Zoho CRM. From automating repetitive tasks to integrating business systems and building scalable workflows, I deliver reliable solutions that save time, reduce manual work, and improve customer experience. I focus on creating practical, high-quality automation that helps businesses become more efficient and scale with confidence.

Industry field of expertise

Languages

English
Native or bilingual
French
Fluent

Workplace preferences

Remote only

Primarily works remotely

Self-employed
AI Automation Engineer | AI Voice Agent Developer
E-COMMERCE
May 2026 - Today (2 months)
Lorsch, Germany
• Design and develop AI voice agents using Retell AI, Vapi, Twilio, and OpenAI for customer support, lead qualification, appointment booking, and inbound/outbound call automation.

• Build end-to-end workflow automations using Make.com, n8n, Zapier, and API integrations to eliminate repetitive tasks and improve operational efficiency.

• Develop and optimize CRM systems using Monday.com, Airtable, HubSpot, and GoHighLevel, including sales pipelines, lead management, and customer onboarding.

• Integrate third-party platforms through REST APIs, webhooks, Google Workspace, Stripe, Slack, and other cloud services.

• Deliver custom automation solutions that reduce manual work, improve response times, increase productivity, and help businesses scale operations.

• Collaborate with startups, agencies, and small businesses to analyze workflows, identify automation opportunities, and implement reliable AI-powered solutions.
AI & Automation artificial intelligence CRM Implementation Airtable AI Voice Agents
Freelance
CRM & Workflow Automation Consultant
January 2022 - Today (4 years and 6 months)
• • Implemented CRM solutions for sales, marketing, and customer support.
• • Created automated lead capture, follow-up, and reporting workflows.
• • Built dashboards and optimized business processes.
CRM Implementation CRM Automation Workflow Automation HubSpot CRM Business analysis
Freelance
Technical Support Specialist | AI Automation Engineer
January 2022 - Today (4 years and 6 months)
• • Built and deployed AI voice agents using Retell AI, Twilio, ElevenLabs, and OpenAI.
• • Automated business workflows with Make.com, Zapier, and n8n.
• • Designed and implemented CRM systems using Monday.com, HubSpot, Zoho CRM, and Airtable.
• • Integrated APIs, webhooks, Google Workspace, and third-party business tools.
• • Managed client projects from planning to deployment.
• • Reduced manual work through automation, improving efficiency.
Google Workspace Zoho CRM HubSpot CRM CRM Implementation Twilio