About Stefan
- Go-to-market strategy
- B2B sales and pipeline optimization
- Strategic partnerships
- Market and competitor research
- CRM and commercial process improvement
- Revenue growth planning
- Fintech, crypto, and eCommerce business development
- Creating a structured go-to-market plan
- Reviewing and improving a sales pipeline
- Identifying new partnership opportunities
- Building target account lists
- Analyzing competitors and market positioning
- Improving commercial workflows and reporting
German
Native or bilingual
English
Fluent
Experience
- CoinbaseRelationship Manager, Concierge EMEABANKING AND INSURANCEDecember 2025 - Today (7 months)Own the end-to-end relationship for an EMEA portfolio of high-net-worth clients — proactive, white-glove account management from onboarding and security setup through advanced-product adoption.Build and deploy AI agents and n8n automations across the concierge workflow — outreach triggers, portfolio-monitoring alerts, case documentation, internal reporting — reclaiming team capacity for high-value client work.Design and host exclusive VIP experiences — Bundesliga matchday hospitality, curated crypto dinners — building community among Coinbase's most engaged clients in EMEA.Guide clients across Coinbase's product suite (Coinbase One, Advanced Trading, Staking, USDC rewards) within a strict non-advisory, regulated framework.Partner with Compliance, Product, CX, and Security to advocate for client needs and shape the premium client experience.
- BitpandaManager Corporate ClientsBANKING AND INSURANCEJune 2024 - June 2025 (1 year)Lead a high-performing team to drive business objectives and enhance client satisfaction.• Optimize compliance and risk-related processes to improve operational efficiency.• Build and nurture long-term relationships with corporate clients.• Coordinate cross-functional teams to streamline client-related processes.
- Qonto DeutschlandChannel Partnerships ExpertBANKING AND INSURANCENovember 2021 - May 2024 (2 years and 7 months)Berlin, GermanyManaged strategic partnerships to expand Qonto’s presence in Germany.• Developed and executed initiatives to enhance customer acquisition and retention.• Worked closely with cross-functional teams to optimize fintech solutions.
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