Description

I’m a Business Analyst and Product Owner with over 8 years of experience delivering digital and data-driven solutions. I help tech and business teams work together efficiently by turning complex needs into actionable plans and tested features.

I’ve worked across finance, retail, and healthcare sectors, with strong exposure to APIs, e-commerce systems, and ERP tools. I bring both structure and adaptability to remote environments, with a proven ability to drive delivery from discovery to release.

Available for full remote contracts with international teams. Based in Europe.

Key Skills

Requirements gathering, functional & technical specs
Agile delivery: Scrum, Kanban, SAFe
API testing, integration validation, backlog management
BI & data analysis: Power BI, SQL
Cross-functional collaboration and stakeholder alignment

What I Deliver

Clear and testable user stories
Seamless API & third-party integrations
Optimized user journeys and product features
Reliable QA processes and UAT
Scalable product documentation

Tools & Stack

Jira, Confluence, Xray, HP ALM, QA Touch, Tuleap, Postman, Power BI, SQL, Docker

Languages: HTML, CSS, JavaScript, PHP, Python

Databases & API: SQL, MongoDB, OracleDB, REST API

Platforms & Systems: Shopify, Checkout.com, SAP, Microsoft Dynamics, LAGO, Intershop, Orbis (Dedalus), Azure, Windows Server, InDesign Server

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Lille (up to 50km)

Raja
Product Owner
RETAIL (LARGE RETAILERS)
July 2024 - Today (1 year and 11 months)
Paris, France
Owned the data and AI product roadmap for the automation of digital and print product publications across Europe.
Drove strategic alignment between business, data, and IT stakeholders to standardize product content and streamline publication workflows using LAGO v6.4, Intershop, and InDesign Server.

Designed and led cross-functional workshops to define multilingual content needs and publication flows
Structured end-to-end product data flows between MDM, Intershop, and LAGO platforms
Oversaw AI-assisted content validation and implemented acceptance testing with business teams
Defined KPIs to monitor content quality and publishing performance across channels
Coordinated incident resolution and functional upgrades with the LAGO software vendor
Ensured consistent UX and data delivery across print and e-commerce touchpoints

Key outcomes:

Automated over 175,000 product publications across 10+ regional markets
Reduced time-to-market and manual errors through intelligent publishing
Achieved standardized multilingual product content across platforms and countries
Lago user story MDM Microsoft Power BI Intershop
Oney
Business Analyst
BANKING AND INSURANCE
November 2023 - July 2024 (8 months)
Lille, France
Led the functional scope of the PSP migration project, replacing legacy systems with Checkout.com.
Acted as the bridge between business and tech teams to ensure secure, scalable, and customer-centric payment flows.
Defined and wrote user stories for SEPA transfers, merchant settlements, and multi-method payment flows
Facilitated workshops with business stakeholders and technical squads to align on end-to-end payment processes
Coordinated integration testing and payment validation across front-end, middleware, and back-office systems
Managed test execution, defect triage, and functional sign-off using Jira and Postman
Ensured data synchronization and transaction reliability with Checkout.com APIs
Contributed to smoother customer payment experience and compliance with banking regulations
Key outcomes:
Delivered a fully functional PSP integration with zero downtime
Improved payment success rate and reduced operational incidents
Enhanced internal visibility on settlement flows and reconciliation
Postman API Management Atlassian JIRA Recette fonctionnelle
Assistance Hôpitaux Publique
Business Analyst
PUBLIC SECTOR
July 2019 - October 2023 (4 years and 3 months)
Paris, France
Served as functional lead on healthcare IT projects for France’s largest public hospital system.
Focused on the digitalization of medical and administrative records, contributing to better care coordination and compliance with public health standards.
Collected business needs and translated them into structured functional specifications
Managed end-to-end user acceptance testing (UAT) across medical, administrative, and technical teams
Coordinated defect resolution cycles and ensured regulatory compliance of delivered features
Contributed to patient record digitization and workflow improvements in hospital departments
Worked closely with medical professionals and system integrators using Orbis (Dedalus HIS)
Key outcomes:
Supported the rollout of electronic patient records across multiple hospital units
Ensured accurate documentation of medical workflows and recordkeeping processes
Helped improve operational efficiency and traceability within clinical systems
Orbis Recette fonctionnelle