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Nurul AlamNA

Nurul Alam

IT Support Expert

€200/day
Berlin, DE
3-7 years

Average response time: 1 hour

About Nurul

Experienced IT and Digital Marketing Professional

I am an IT and digital marketing specialist with a diverse skill set across IT support, project management, and digital marketing. With extensive experience in roles such as IT Support Manager, Database Administrator, and Project Team Lead, I offer a comprehensive understanding of technical support, project execution, and client satisfaction.

Core Competencies:
IT Support & Management: Skilled in managing IT support operations and troubleshooting, with expertise in maintaining system performance, resolving technical issues, and ensuring a seamless IT environment.

Database Administration: Proficient in database setup, optimization, and maintenance, ensuring data integrity and security across platforms.

Project Management & Leadership: Proven track record in leading cross-functional teams, managing project timelines, and delivering results as a Project Manager, Team Lead, and Product Owner.

Digital Marketing: Expertise in SEO, SEM, SMM, email marketing, and lead generation strategies to increase brand visibility and customer engagement.

Virtual Assistance & Website Testing: Skilled in virtual support, administrative assistance, and website testing to ensure functionality, quality, and user experience.


Whether you need IT support solutions, digital strategy development, or reliable virtual assistance, I am dedicated to providing value-driven and results-oriented services. Let's connect to discuss how I can help advance your project or business goals!
  • English

    Native or bilingual

Can work on-site
Berlin (up to 50km)

Experience

  • Salah Software
    Project Manager & Technical Support Lead
    January 2021 - September 2024 (3 years and 8 months)
    Sylhet, Bangladesh
  • Salah Software
    Digital Marketing Manager
    January 2020 - December 2020 (11 months)
    Sylhet, Bangladesh
    Creating and executing data-driven strategies across SEO, SEM, SMM, and Email Marketing to enhance brand visibility and drive engagement. Working in Content Strategy, Budget Management, Performance Analysis, and Team Coordination to deliver measurable results.
  • Salah Software
    Full Stack Web Developer
    August 2015 - December 2019 (4 years and 4 months)
    Sylhet, Bangladesh
    I have been working as a web developer on the first year of my university class. My aim is to provide design and development services to local & international clients and it is performing great. Since then, I have been providing high-end design and development services to all awesome clients.

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Education

  • MSc In Artificial Intelligence
    International University of Applied Sciences, Berlin
    2024
  • Post Graduate Diploma, Information Technology
    Shahjalal University of Science and Technology
    Post Graduate Diploma, Information Technology

Skill set (22)

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