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Nico KriebelNK

Nico Kriebel

Interim Manager Insurance / AI Automation / Claims

€1,100/day
Hamburg, DE
8-15 years

Average response time: 1 hour

About Nico

Ich bin Senior Manager im Bereich Insurance Consulting mit über 8 Jahren Erfahrung in internationalen Transformationsprojekten. Mein Schwerpunkt liegt auf AI-gestützter Prozessautomatisierung, Claims Management und FNOL-Lösungen, insbesondere mit Camunda, Guidewire und DeepOpinion.
Ich kombiniere tiefes Branchen-Know-how mit technischer Umsetzungskompetenz und habe Projekte mit 7 stelligen Volumina geleitet.

Mein Mehrwert: Ich helfe Versicherern und InsurTechs, Komplexität zu reduzieren, STP-Quoten signifikant zu steigern und durch AI neue Effizienzpotenziale zu heben – von der Strategie bis zur operativen Implementierung.


Typische Projekte
  • Aufbau und Leitung internationaler FNOL- & Claims Automation-Programme
  • Prozessharmonisierung für Kfz-, Reise- und Event-Cancellation-Schäden
  • AI-Integration (FNOL, LLM, Fraud Detection, Triage) in Kernprozesse
  • Target Operating Models & Prozessoptimierung für mittelgroße Versicherer
  • Interim Management / Projektleitung in komplexen Transformationsprogrammen


USP
  • Branchenfokus: tiefe Spezialisierung auf Versicherungen (Kfz, Reise, Sach)
  • Technologie & Business: Brücke zwischen Management und IT (Camunda, Guidewire, AI-Tools)
  • Ergebnisorientierung: STP-Steigerung, Kostenoptimierung, reduzierte Time-to-Market
  • Leadership: Erfahrung in der Führung internationaler Squads (25 FTE)
  • German

    Native or bilingual

  • English

    Fluent

Can work on-site
Hamburg (up to 50km)

Experience

  • Capgemini Invent
    SENIOR MANAGER INSURANCE STRATEGY
    BANKING AND INSURANCE
    June 2025 - Today (1 year and 1 month)
    Hamburg, Germany
    Responsible for managing international automation projects with a focus
    •on AI-supported process optimization (Agentic AI). Responsible for budget, scheduling, and quality assurance across all project phases. Responsibilities include strategic project management, business requirements engineering, stakeholder communication, and proposal and contract drafting. Engagement Manager for 3 accounts.
    artificial intelligence Automatisierung insurance Claims Management
  • Capgemini Invent
    MANAGER INSURANCE STRATEGY
    BANKING AND INSURANCE
    September 2022 - June 2025 (2 years and 9 months)
    Hamburg, Germany
    • Engagement Manager: Offer management, new customer acquisition, maintenance and expansion of existing customer relationships
    • Management and co-processing of offers
    • Program manager for a global rollout of an Agentic AI solution for workflow automation in the B2B2C insurance business
    • Management of strategic IT transformation projects, particularly in the area of claims management, with a focus on process automation and optimization using Camunda
    • Conducting IT health checks to identify optimization potential and developing customized roadmaps for insurance and financial service providers
    • Management of interdisciplinary teams in agile and traditional project environments as well as the introduction of innovative technologies for the optimization of end-to-end processes (e.g., with AI agents)
    • Member of the InsurTech Shipyard: Knowledge sharing, networking with various medium-sized insurers, and startup scouting
    • Implementation and coordination of recruiting events, sponsorship of trade fairs (DIA, InsureNXT) Talent lead: Disciplinary management of junior and senior consultants
    insurance Projektmanagement Automatisierung artificial intelligence Claims Management
  • IKOR AG
    SENIOR CONSULTANT
    BANKING AND INSURANCE
    January 2020 - January 2022 (2 years)
    Hamburg, Germany
    • Multi-project manager for the migration of AI-based claims software for the German insurance market
    • Strategy development & sales of AI-based claims software
    • Account management, leadership in RFP processes
    • Responsibility for the implementation and optimization of S/4HANA systems, including data migration, process digitization, and quality assurance.
    • Execution of test and defect management, including the creation and management of test concepts, to ensure successful IT projects
    • Implementation of specific IT and process solutions for insurance companies, e.g., in the areas of finance and reporting, with sustainable efficiency improvements
    Projektmanagement insurance Defect Management Budgetplanung

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Education

  • M.SC. WIRTSCHAFTSINFORMATIK / IT-MANAGEMENT
    Nordakademie Graduate School.
    2021
  • B.SC. WIRTSCHAFTSINFORMATIK
    Nordakademie Hochschule der Wirtschaft. Elmshorn
    2018

Skill set

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