About Natusy
Portuguese
Native or bilingual
English
Native or bilingual
German
Basic
Experience
- ClaroSENIOR PRODUCT DESIGNERE-COMMERCEMarch 2025 - Today (1 year and 3 months)São Paulo, Brazil
- Increased e-commerce conversion rate by 10% through data-driven UX optimization of checkout flows, payment interfaces, and product discovery journeys.
- Reduced design-to-development handoff time by 30% by partnering with engineering to implement scalable UI components aligned with design system standards.
- Delivered 3 production-ready components to company-wide design system, enhancing consistency across 5 product lines and reducing design debt.
- Validated design decisions through A/B and multivariate testing, leveraging Google Analytics and Hotjar to drive measurable improvements in key performance metrics.
- Collaborated on product discovery flow redesign using behavioral data insights, increasing average session duration by 18%.
- Participated in strategic business decisions, presenting insights from user testing, heatmaps, and design sprints to C-level stakeholders.
- Crafted conversion-focused UX microcopy (CTAs, error states, tooltips) that reduced customer support tickets by 15%.
- Multiple CompaniesFREELANCER SENIOR UX/UI DESIGNERDIGITAL AND ITJune 2024 - Today (2 years)Sydney, Australia
- Revamped user onboarding, which onboarded 200K+ annual users, and completely redesigned key product flows, producing a 10% lift in new user sign-ups.
- Accelerated design-to-launch cycles through rapid prototyping, iterative design testing, and async collaboration.
- Improved development accuracy by creating pixel-perfect Figma handoffs and planning async QA reviews with engineering.
- Adapted workflows across multiple time zones (US PST, CET, AEST) using async tools (Notion, Loom, Miro).
- Identify and troubleshoot product problems.
- PhlanxSENIOR UX/UI DESIGNERDIGITAL AND ITFebruary 2024 - June 2024 (4 months)Sydney NSW, Australia
- Raised feature adoption by 25% by redesigning product interface and launching 4 major features.
- Improved onboarding completion from 45% → 68% through qualitative interviews and iterative usability testing.
- Reduced churn by 30% via data-informed redesigns targeting high-friction interaction points.
- Streamlined roadmap execution by 20% through tighter alignment between UX strategy and product vision.
- Worked async across AEST/BRT time zones, delivering consistently within sprint cycles.
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Education
- BACHELOR IN GRAPHIC DESIGNBelas Artes University of São Paulo2014BACHELOR IN GRAPHIC DESIGN