About Natalie
German
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- TÜV SÜD Industrie Service GmbHEvent & Administrative ManagerOctober 2022 - Today (3 years and 9 months)Filderstadt, BW, Germany
- Coordinated 300+ training events per year (virtual and on-site), managing scheduling, logistics, billing and stakeholder communication
- Managed high-volume participant and trainer communication (50–70 emails and 10–20 calls weekly), ensuring efficient support and smooth event operations
- Managed calendars, room bookings and schedules for trainers, participants and internal stakeholders across multiple parallel events
- Supported implementation and administration of a new Learning Management System (LMS) including data management and process organization
- TÜV SÜD Akademie GmbHProject Manager in Education ManagementJanuary 2021 - September 2022 (1 year and 8 months)Filderstadt, Germany
- Organized and coordinated around 250 virtual trainings and on-site seminars per year across automotive, industrial and cross-functional sectors, including billing and full logistics (dates, speakers, rooms, hotels, technology)
- Improved participant satisfaction by optimizing hotel and location selection based on feedback and negotiating better conditions, including establishing partner hotels as regular event locations
- Created customer-oriented, tailored training offers and successfully closed bookings in cooperation with clients and internal stakeholders
- Managed calendars, bookings, documentation and billing processes as well as prepared training materials, reports and post-event evaluations to support trainers and management decisions
- TÜV SÜD Akademie GmbHOffice Management ClerkAugust 2018 - January 2021 (2 years and 5 months)Filderstadt, BW, Germany
- Specialized in Event Management, Administrative Support & Secretariat
- Delivered participant and trainer support before, during and after trainings (e.g. providing information, preparing documents, coordinating schedules)
- Drafted tailored offers and prepared administrative documents for trainings and seminars
- Contributed to annual event planning by coordinating dates, trainers, rooms and schedules
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Education
- General Higher Education EntranceHigh School, Albert-Schäffle Schule Nürtingen2018General Higher Education Entrance