About Nabil
English
Native or bilingual
German
Conversational
French
Fluent
Arabic
Native or bilingual
Experience
- BSH HausgeräteProduct Owner | Data Quality & ReliabilityRETAIL (LARGE RETAILERS)July 2025 - Today (1 year)Munich, GermanyLeading Data Quality and Reliability global and local initiatives at the Data Analytics and AI department
- BSH HausgeräteOperations Manager Data & AnalyticsRETAIL (LARGE RETAILERS)September 2023 - July 2025 (1 year and 10 months)Munich, Germany• Oversee support and coaching for product services teams, ensuring further development, implementation, execution, and monitoring of operations concepts and KPIs for existing and new products and services.• Systematically follow up on major issues, outages, and operational incidents to ensure they are properly tracked, analyzed, and used for continuous improvement of service stability and reliability.• Act as the main point of contact, escalation point, and promoter for operational subjects within and outside of Shape. Represent Shape Operations towards stakeholders.• Lead and participate in Shape and cross-Shape initiatives with an operational context.
- Street2BoardroomProject ManagerDecember 2021 - April 2022 (4 months)• Developed key project goals and worked collaboratively with Swansea university• Maintained and monitored the progress of the assigned project• Ensured effective coordination between Swansea University and Street2Boardroom to successfully launch the project.
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Education
- The Bits and Bytes of Computer Networking Getting Started Building an On Premise Data Warehouse Using SAP BW/4HANAThe Bits and Bytes of Computer Networking Getting Started Building an On Premise Data Warehouse Using SAP BW/4HANA
- Certificate in IT Service Management Fundamentals of project planning and managementITIL® FoundationCertificate in IT Service Management Fundamentals of project planning and management