About Muhammmad Aamer
I help SaaS companies optimize subscription billing, recurring revenue operations, and workflow automation using Zuora Billing. My experience includes subscription lifecycle management, billing operations, payment integrations, reporting, and cross-functional process optimization across European markets.
English
Fluent
German
Conversational
Can work on-site
Berlin (up to 50km)
Experience
- Yara InternationalCustomer Success & Subscription Operations SpecialistSOFTWARE PUBLISHINGJuly 2021 - April 2025 (3 years and 9 months)Berlin, Germany
- Managed the end-to-end subscription lifecycle across multiple European markets, including onboarding, renewals, upgrades, downgrades, invoicing, refunds, and payment operations.
- Administered Zuora Billing, including user management, billing rules, product catalog configuration, and recurring revenue processes.
- Designed workflow automations for subscription management, invoicing, payment monitoring, and renewals to improve operational efficiency.
- Configured payment provider integrations (Adyen & BlueSnap) supporting scalable billing operations.
- Built dashboards and KPI reporting covering renewals, churn, payment performance, and customer engagement.
- Analysed subscription and payment data, contributing to approximately 15% churn reduction.
- Collaborated with Product, Engineering, Finance, Marketing, and Customer Success on subscription model improvements and pricing initiatives.
- Covestro AGMarketing In Internet Of Things (IoT) - InternshipCHEMICALMay 2020 - January 2021 (8 months)51 Leverkusen, Germany
- Analyzed IoT market trends to support strategic decisions and portfolio positioning.
- Collaborated with regional teams on global market strategy and identification of new growth opportunities.
- Executed digital activation campaigns that generated ~5 qualified leads, resulting in 2 customer projects that successfully launched IoT models/prototypes with Covestro.
- Dennemeyer IP SolutionsWorking StudentLEGALJanuary 2020 - March 2020 (2 months)Munich, Germany
- Digitized ~800 physical client documents with OCR in Adobe Acrobat to create searchable, high-quality files.
- Uploaded and organized records in Dennemeyer systems, improving speed and reliability of remote client access.
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Education
- Master Of Business Administration (MBA)Hochschule Anhalt2020Master Of Business Administration (MBA)
- Master Of Horticultural SciencesTechnical University Of Munich2017Master Of Horticultural Sciences