- AntlerEntrepreneurDIGITAL & ITJanuary 2022 - Today (2 years and 11 months)Berlin, GermanyExploring ideas based around AI and Ed-Tech
- PreplyProduct Mangement LeaderEDUCATION & E-LEARNINGJanuary 2019 - January 2022 (3 years)Berlin, GermanyLeading product squads focused on tutor-side and B2B strategies in an ed tech marketplace matching language learners with tutors globally. Scaling the business from A-series startup with c.80 staff to C-series business with >400 employees.Achievements include:• Tripled rate of tutor acquisition at constant level of quality• x16 growth in enterprise monthly recurring GMV• Introduced group classes model to enterprise clients• Increased the share of certified tutors with higher student retention by 60%Passion Projects:• Experimenting with marketplace concentration. Is it better to have a small number of full time tutors rather than a larger number of part time tutors? If so, how do you make the selection of who to show on the platform? And what are the implications on student conversion and retention?• Matching student intent with tutor skillset. How do you capture whether a student wants to learn conversational English or business English prior to the presentation of tutors? Which are the best tutors to show to a given student cohort and which attributes should you highlight?
- Home24 AGVP Product ManagementE-COMMERCEJanuary 2016 - January 2019 (3 years)Berlin, Germany€300 million annual revenue European online furniture retailer. Led team of 15 people with responsibility for product management, UX and consumer research:• Redesigned mobile product page for variant items leading to 8% revenue per visitor increase• Launched chat functionality and fabric samples to enhance purchase process• Migrated header/footer to responsive design increasing mobile conversion by 4%• Established dedicated agile squads to migrate infrastructure from monolith to micro-services
- MBAKellogg School of Management, Northwestern University2007Specilisations in Decision Sciences, Analytic Consulting, Management & Strategy
- Bachelor of ArtsHertford College, Oxford University1995BA, English Language and Literature