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Maria Belen PazMB

Maria Belen Paz

CRM & Operations Specialist

€180/day
Berlin, DE
3-7 years

Average response time: 1 hour

About Maria Belen

  • English

    Fluent

  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • BML Collection Services
    Operations Project Coordinator
    January 2011 - January 2021 (10 years)
    • Managed end-to-end operations for major corporate accounts (Cablevision, Telecom), coordinating collections campaigns across multiple channels.
    • Analyzed and segmented large client databases to identify recovery opportunities and prioritize outreach.
    • Built contact lists and bases for SMS campaigns, email outreach, and call center operations.
    • Created performance dashboards and reports (tables and charts) to track campaign results and propose data-driven improvements.
    • Collaborated directly with clients to align strategies and report outcomes.

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