About Lilia
Als Sales & Leadership Coach bringe ich 10+ Jahre Führungs- und Vertriebserfahrung mit (Software & Handel). Ich habe zahlreiche Teams restrukturiert und zu high Performance Teams entwickelt, Sales Professionals zur Führungskraft oder zum Sales Coach befördert. Meine Expertise und Leidenschaft in 5 Worten: Sales, Leadership, Change, Coaching, Persönlichkeitsentwicklung. Umsatzziele stets überereicht (160%), Börsengang mitbegeleitet und erlebt. Ich liebe es, andere Menschen dabei zu begleiten, ihre Komfortzone zu verlassen, ihr Potential auszuschöpfen und ihre Ziele zu erreichen. Ich glaube fest daran, dass Veränderung und Erfolg im Innen beginnt und das Mindset das Fundament bildet.
German
Native or bilingual
Russian
Conversational
English
Fluent
Can work on-site
Stuttgart (up to 50km)
Experience
- SelbstständigSales & Leadership CoachMarch 2023 - Today (3 years and 3 months)
- TeamViewerDirector Global Training & DevelopmentAugust 2021 - June 2022 (10 months)- Created the global Training & Development Strategy for all Sales and Customer Support departments within the global organization- Responsibility for 3 Training hubs (Germany, US, AU), which involved one Team Manager and 16 employees (Trainers, Coaches, Instructional Designer and Training Coordinator)- Responsible for the Global Onboarding with dedicated streams for Inside Sales, Enterprise and Customer Support and a 12 months program for Customer Support and the LMS
- TeamViewerDirector Sales Steering & EnablementJanuary 2019 - August 2021 (2 years and 7 months)Göppingen, Germany- Rebuilt an existing Sales Operations Team and developed a state of the art function worldwide (EMEA & APAC) through organizational process improvements and implementation of continuous learning and competence development- Hired, guided and managed a Team of 3 Team Managers (Customer Retention, Sales Enablement and Back-office) and Sales Steering Professionals who were focusing on Business Analytics, Compensation Plans, Sales policies, external call centers and CRM & ERP projects- Created the global Training and Development Strategy for all Sales and Customer Support departments within the global organization and ensured consistency in the delivery and application of the training standards- Achieved a Net Retention Rate of 105%- Revamped the whole concept and process for selling more to existing customers. Together with the Business Intelligence Team, defined metrics and triggers that would automatically identify existing customers with a high probability to buy more. This lead to a billings increase of 38%.
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Education
- Weiterbildung zum systemischen Coach und Team-Berater (DBVC zertifiziert)noesis, Leonberg2021Weiterbildung zum systemischen Coach und Team-Berater (DBVC zertifiziert)
- Bachelor of ScienceUniversität Hohenheim2012Bachelor of Science - BS, Business Administration