Description

I’m a clarity-driven operations and enablement partner helping founders, creatives and purpose-led businesses work better - not harder.

After 17 years in international corporate environments (operations, process optimization, stakeholder management), I now support clients with structure, decision clarity, and execution - from back-office and project coordination to content support, AI-assisted workflows, and strategic sparring.

I’m known for being calm, reliable, and deeply thoughtful. I bring structure without pressure, ask the right questions and help turn complexity into clear next steps.

I work remotely, flexible and value long-term, trust-based collaborations.

If you’re looking for someone who combines operational sharpness with human sensitivity — and actually gets things done — we’ll work well together.

Languages

German
Native or bilingual
English
Native or bilingual
Dutch
Fluent

Workplace preferences

Remote only

Primarily works remotely

IKEA Belgium
Service Fulfilment Operations Manager
LOGISTICS AND SUPPLY CHAIN
January 2023 - May 2025 (2 years and 4 months)
Belgium
Responsible for managing and developing service fulfilment operations to ensure reliable, efficient, and customer-oriented delivery of services. The role includes overseeing end-to-end fulfilment processes, securing operational performance and ensuring compliance with agreed service levels, cost targets and quality standards.
Leadership Stakeholder Management Strategic planning Communication Business development
IKEA Sweden
Service Fulfilment Operations Leader
LOGISTICS AND SUPPLY CHAIN
May 2019 - December 2022 (3 years and 7 months)
Sweden
Responsible for leading and developing global service fulfilment operations across 28 IKEA markets, ensuring aligned, efficient and customer-centric end-to-end processes and solutions in close collaboration with global and market stakeholders. Agile global launch planning and project implementation.
Leadership Stakeholder Management Business development Project Management Launch Planning
IKEA Netherlands
Service Fulfilment Operations Developer & Solution Responsible
LOGISTICS AND SUPPLY CHAIN
December 2014 - April 2019 (4 years and 4 months)
Netherlands
Responsible for developing, implementing and optimizing service fulfilment solutions within the Dutch market, ensuring alignment with IKEA global frameworks and local business needs together with external Service Providers. Customer-centric business development to secure excellence in operations together.
Business development Project Management Change Management Process facilitation Data analysis