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Klaus TulipanKT

Klaus Tulipan

AI Architect · Enterprise Architect · Salesforce

€1,000/day
Munich, DE
15+ years

Average response time: 1 hour

About Klaus

Senior solution and enterprise architect — 25 years building Salesforce, integration and transformation across industries (banking, energy, telco, retail, media). That foundation is what makes my AI work credible: I don't advise on AI from the outside — I build it.

Most companies use AI for productivity today: chatbots, copilots, automation — the visible early wins. The larger value is still ahead, and most don't know how to get from safeguarding AI to scaling it.

That bridge is my focus: AI seen not only through governance and compliance, but through performance and operational value — real AI applications beyond chatbots, and the architecture that makes them safe to run.

Four fields of practice:
• AI architecture, AI-native — production AI systems (RAG, retrieval, agents) on Microsoft Azure AI Foundry; use-case selection: identifying where AI actually creates value
• AI governance & EU AI Act — high-risk inventory, audit-ready architecture, ISO/IEC 42001 (AI auditor in qualification, cert Q3 2026)
• Salesforce & enterprise integration — 10+ implementations, CRM transformation, Salesforce↔SAP, data migration, integration architecture
• Enterprise architecture in regulated industries — banking heritage (Commerzbank, Dresdner Bank), target operating models, architecture reviews

Two examples of the bridge from compliance to impact:
• A machine builder embeds AI for predictive maintenance — what starts as a compliance project becomes a direct revenue and cost-saving source.
• An organisation with strict data requirements deploys a local knowledge engine (RAG) — making decades of archived knowledge usable, without data ever leaving the house.

For executive teams and Heads of AI who need both: AI that is safe to run and worth running. Happy to have the conversation.
  • English

    Native or bilingual

  • German

    Native or bilingual

  • Spanish

    Fluent

Can work on-site
Munich (up to 50km)

Experience

  • R9 Strategy Intelligence / Cloud Professionals GmbH
    AI, Enterprise & CRM Architecture — Technical PM — Banking, Insurance, International Enterprises
    January 2010 - Today (16 years and 6 months)
    Munich, Germany
    Independent senior architect and technical project lead — brought into client landscapes as the bridge between Salesforce/enterprise architecture and production AI.

    Representative engagements:
    Retail (Sonderpreis Baumarkt)— Salesforce Loyalty, B2C Commerce, Order Management, POS integration (RabbitMQ); personalization/RAG concept for next-best-offer
    Media (Handelsblatt)— Industry/Media Cloud (Vlocity); AI-driven lead generation from the company news stream (2020)
    Energy (Sachsenenergie)— Energy & Utilities Cloud, billing-system integration
    Manufacturing (Vaillant)— Salesforce Field Service with SAP S/4HANA interfaces
    Telco (Magenta / Telekom Austria)— B2B Sales Cloud, Tibco; earlier Salesforce Einstein as AI layer for service routing (Deutsche Telekom, 2017)
    Industrial (Linde)— global digitalization rollout, Salesforce Mobile, offshore test team (India)
    • Plus EOS, Bisnode, Leica, Kloeckner Pentaplast, Coca-Cola, Viessmann — 10+ Salesforce implementations, 15+ ETL/data-migration projects (Talend), SAP and legacy integration

    Banking heritage (earlier):Commerzbank, Dresdner Bank, Deutsche Bank, SWK Kreditbank.
    Knowledge Graph AI Automation AI Risk Management RAG Compliance
  • Baluna Information Technology Consultants
    Managing Director
    October 2000 - October 2010 (10 years)
    Frankfurt am Main, Germany
    Led the IT-infrastructure provider's transformation from local systems integrator to DACH wide infrastructure services specialist. Built and scaled operations. Customer footprint at regulated enterprises across DACH

    Selected delivery work:
    • Lufthansa — Unisys-mainframe-to-internet bridge (Europe's first) + CRM rollout
    • Commerzbank & Deutsche Bank — System operations
    • Dresdner Bank — mainframe integration mandate during merger
    • Telecom Large-scale enterprise integration and CRM programs
    Data Operating System Center Salesforce Finance sector
  • Eurofighter / Tornado Programs
    Consultant Aerospace Sector
    December 1993 - December 1998 (5 years)
    Munich, Germany
    Early-career consulting work on European defense and aerospace
    programs — including contribution to military aircraft development in the Eurofighter era. Junior consultant role in a international, multi-stakeholder programme environment
    Project Management

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Education

  • Diplom-Physiker
    Ludwig-Maximilians-University, Munich
    1991

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