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Katinka Drost

Digital Marketing & Customer Service Consultant

Works remotely from Hamburg

  • 53.5503
  • 10.0007
  • Suggested rate €800 / day
  • Experience 7+ years
Propose a project The project will begin once you accept Katinka's quote.

This freelancer is available part-time (2 days per week) but hasn't confirmed their availability in over 7 days.

Part-time, 2 days per week

Propose a project The project will begin once you accept Katinka's quote.

Location and workplace preferences

Location
Hamburg, Deutschland
Remote only
Primarily works remotely

Preferences

Project length
Would prefer to avoid:
≤ 1 week

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • German

    Native or bilingual

  • English

    Fluent

Categories

Skills (11)

Katinka in a few words

• Mehr als 10 Jahre Erfahrung in der datenbasierten Vermarktung und Kundenbetreuung digitaler Produkte
• Branchenschwerpunkte: E-Commerce, Versicherung
• Expertin für Online Marketing, Social Media und Customer Service

Experience

nexible GmbH

Banking & Insurance

Social Media & Customer Interaction Manager

Düsseldorf, Deutschland

July 2019 - Today (3 years3 years and 1 month)

- Social Media Marketing
- Online Reputation Management
- Content Strategy & Content Marketing
- Aufbau des Direktmarketing
- Referral Marketing

Douglas GmbH

Fashion & Cosmetics

Teamlead E-Commerce Customer Service

Düsseldorf, Deutschland

January 2015 - June 2019 (4 years4 years and 5 months)

Strategische & operative Verantwortung für den Bereich Customer Service für den Douglas Online Shop DE & CH
Outsourcing Customer Service Content Management CRM Kundensupport Customer Experience Risk Management

Douglas GmbH

Fashion & Cosmetics

Social Media Manager

Köln, Deutschland

May 2013 - December 2014 (1 year1 year and 7 months)

Social Media Marketing inkl. Blogger Relations, Content & Community Management, Social Media Performance Marketing, Reporting, Monitoring & Benchmarking

Education