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Malt Strategy
Ina K.IK

Ina K.

Virtuelle Assistenz I VA

€300/day
5 projects
Berlin, DE
3-7 years
administrative support
Communication
Social Media
Project Management
Calendar Management

Average response time: 1 hour

About Ina

Hi ✨
Ich bin Ina und arbeite seit mehreren Jahren als Virtuelle & Executive Assistant - diskret, strukturiert & proaktiv.

Meine Expertise:

📅 Organisation & Struktur
– Kalender- & E-Mail-Management
– Social Media Recherche, Planung & Umsetzung
– Büro- & Eventmanagement
– Customer Success Management

🤝 Erfahrung
– Zusammenarbeit mit Startups, Agenturen & Beratung
– Support für CEOs, Teams & Kunden
– Verlässliche Allround-Unterstützung

🌍 Sprachen
– Deutsch & Englisch fließend

Ich freue mich darauf, auch dich bald zu unterstützen! 🙂
Real Estate
HR Services
Social Networks
E-commerce

  • German

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Malt
    Customer Success Manager
    September 2025 - March 2026 (6 months)
    - Coordinated and scheduled meetings with clients and stakeholders
    - Supported project organization and execution
    - Conducted onboarding sessions for new freelancers
    - Managed communication with project partners and freelancers
    - Ensured alignment of project goals and timelines
    - Contributed to successful project delivery and client / freelancer satisfaction
    Project Management Communication administrative support Time management Customer Success Management
  • Thoran GmbH
    Personal Assistant
    January 2024 - Today (2 years and 6 months)
    – Allgemeine Büroorganisation und Terminplanung
    – Koordination interner und externer Meetings & Events
    – Rechercheaufgaben (z. B. Marktanalysen, Produktvergleiche)
    – Vorbereitung und Nachbereitung von Meetings inkl. Dokumentation
    – Betreuung der Social-Media-Kanäle (Instagram, Facebook, LinkedIn)
    – Planung, Erstellung und Auswertung von Kampagnen
    – Analyse von KPIs und Reporting zur Optimierung der digitalen Strategie
    – Konzeption und Versand von PR-Paketen
    Social Media Kundenkommunikation Büroorganisation Calendar Management Sevdesk
  • 100 Cherries
    Virtual Assistant
    SOCIAL NETWORKS
    June 2021 - December 2024 (3 years and 6 months)
    Berlin, Germany
    – Kalender- und Terminmanagement
    – E-Mail-Korrespondenz inkl. Priorisierung und Formulierung von Antworten
    – Betreuung von Social Media (Instagram, Facebook): Content-Erstellung, Planung & Performance-Analyse
    – Administrative Unterstützung: Dokumentenmanagement, Dateneingabe & Recherche
    – Kundenservice: Beantwortung von Anfragen & effiziente Problemlösung
    Calendar Management Sociale Media
Check out Ina's experience

Reviews

5,0

Out of 1 rating

InahI

Inah

Customer Onboarding & Success Specialist - Malt Community SA

Several months project

-

Reviewed on 16/03/2026

Ina worked in my Customer Success Management team. She is friendly, approachable, and always creates a positive atmosphere around her. She communicates clearly, gets along well with colleagues, and contributes to a smooth team dynamic. It was a pleasure working with her, and I would happily collaborate with her again.

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Skill set

Travelmanagement
Büroorganisation
Büromanagement
Canva
Sevdesk
LinkedIn Marketing
Kundensupport
Branding
Eventmanagement
Kundenkommunikation
Sociale Media
Verträge
Immobilienmarketing

Categories

  • Other