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Hicham BouzalimHB

Hicham Bouzalim

AI Automation & Process Optimization Consultant

€350/day
Hagen, DE
3-7 years

Average response time: 1 hour

About Hicham

I help businesses reduce manual work and optimize operations through AI-driven automation, workflow integration and intelligent digital processes.

My focus is on:

  • Workflow Automation
  • AI Integration (LLMs, RAG, AI Assistants)
  • Process Optimization
  • API & System Integration
  • BPMN-based Process Analysis
  • Custom Automation Solutions

With a background in Electrical Engineering and Industrial Informatics, I combine technical expertise with structured process thinking to design scalable and practical automation architectures for businesses.

I support companies from process analysis to implementation:

  • identifying inefficient workflows
  • automating repetitive tasks
  • integrating disconnected systems
  • implementing AI-powered solutions
  • improving operational efficiency

Technologies & Tools:
Python | n8n | APIs | GPT / Claude / LLMs | BPMN | AWS | Docker | Node.js | RAG Systems

Typical project outcomes:
✔ Reduced manual workload
✔ Faster reporting & data processing
✔ Improved system communication
✔ AI-supported decision workflows
✔ Scalable automation infrastructures

Ich arbeite remote sowie projektbasiert mit Unternehmen aus Deutschland und international zusammen.
  • German

    Native or bilingual

  • English

    Fluent

  • French

    Fluent

  • Arabic

    Fluent

Can work on-site
Hagen (up to 50km)

Experience

  • Atlas AI Services
    AI-powered website chatbot for Atlas AI Services
    DIGITAL AND IT
    January 2026 - January 2026
    Hagen, Germany
    Developed an AI-powered RAG chatbot for the Atlas AI Services website to provide intelligent access to company services, automation solutions and business-related information.

    Main areas of work:
    • Development of a web-based AI chatbot
    • LLM integration for conversational AI responses
    • Retrieval-Augmented Generation (RAG)
    • Knowledge base & contextual information retrieval
    • API integration and workflow connectivity
    • Prompt engineering and response optimization
    • AI-supported customer interaction workflows

    Key achievements:
    ✔ Improved access to business and service information
    ✔ Enabled automated customer interaction
    ✔ Reduced manual support and explanation effort
    ✔ Created a scalable AI assistant architecture
    ✔ Implemented a practical business AI use case

    Technologies:
    LLMs | RAG | Python | APIs | Prompt Engineering | AI Chatbot | Web Integration
    RAG LLM Prompt engineering API Integration artificial intelligence
  • Atlas AI Services,
    Founder & AI Automation / Process Optimization Consultant
    DIGITAL AND IT
    March 2025 - June 2026 (1 year and 3 months)
    Hagen, Germany
    Helping businesses optimize operations through AI-driven automation, workflow integration and intelligent process design.

    Main areas of expertise:
    • AI-powered workflow automation
    • API & system integration
    • Process optimization & BPMN analysis
    • LLM / RAG solutions
    • AI assistants & conversational workflows
    • Reporting & data automation
    • Digital transformation consulting

    Key achievements:
    ✔ Reduced manual processing efforts by up to 40%
    ✔ Automated repetitive reporting and operational workflows
    ✔ Integrated disconnected business systems via APIs
    ✔ Implemented AI-supported decision workflows
    ✔ Reduced operational complexity
    ✔ Developed scalable automation architectures for SMEs

    Technologies:
    Python | n8n | APIs | GPT | Claude | RAG | BPMN | AWS | Docker | Node.js
    artificial intelligence Workflow automation Process Automation API Integration BPMN
  • SB PM Consulting
    Process Management & Automation Consultant
    DIGITAL AND IT
    November 2025 - May 2026 (6 months)
    Herscheid, Germany
    Supporting business process analysis and digital transformation initiatives with a focus on workflow optimization, BPMN modeling and automation potential assessment.

    Main areas of work:
    • BPMN-based process analysis
    • Identification of automation opportunities
    • Requirements engineering & stakeholder alignment
    • Analysis of operational workflows
    • Digital process optimization
    • Evaluation of AI-supported process improvements
    • Support for technical implementation planning

    Key achievements:
    ✔ Identified workflow inefficiencies and optimization potential
    ✔ Structured business requirements for technical implementation
    ✔ Improved process transparency and documentation
    ✔ Supported digital transformation initiatives
    ✔ Evaluated AI and automation opportunities for operational processes

    Technologies & Methods:
    BPMN | Process Analysis | Requirements Engineering | Workflow Optimization | AI Automation | Digital Transformation
    Requirements Engineering Workflow Optimization Business Process Analysis AI Automation Stakeholder Management

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Education

  • Master of Engineering
    Fachhochschule Südwestfalen
    2028
    Master of Engineering
  • Bachelor of Engineering
    Fachhochschule Südwestfalen
    2024
    Bachelor of Engineering

Skill set

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