Description

I help businesses reduce manual work and optimize operations through AI-driven automation, workflow integration and intelligent digital processes.

My focus is on:

Workflow Automation
AI Integration (LLMs, RAG, AI Assistants)
Process Optimization
API & System Integration
BPMN-based Process Analysis
Custom Automation Solutions

With a background in Electrical Engineering and Industrial Informatics, I combine technical expertise with structured process thinking to design scalable and practical automation architectures for businesses.

I support companies from process analysis to implementation:

identifying inefficient workflows
automating repetitive tasks
integrating disconnected systems
implementing AI-powered solutions
improving operational efficiency

Technologies & Tools:

Typical project outcomes:

✔ Reduced manual workload

✔ Faster reporting & data processing

✔ Improved system communication

✔ AI-supported decision workflows

✔ Scalable automation infrastructures

Ich arbeite remote sowie projektbasiert mit Unternehmen aus Deutschland und international zusammen.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent
French
Fluent
Arabic
Fluent

Workplace preferences

Can work on-site

Hagen (up to 50km)

Atlas AI Services
AI-powered website chatbot for Atlas AI Services
DIGITAL AND IT
January 2026 - January 2026
Hagen, Germany
Developed an AI-powered RAG chatbot for the Atlas AI Services website to provide intelligent access to company services, automation solutions and business-related information.

Main areas of work:
• Development of a web-based AI chatbot
• LLM integration for conversational AI responses
• Retrieval-Augmented Generation (RAG)
• Knowledge base & contextual information retrieval
• API integration and workflow connectivity
• Prompt engineering and response optimization
• AI-supported customer interaction workflows

Key achievements:
✔ Improved access to business and service information
✔ Enabled automated customer interaction
✔ Reduced manual support and explanation effort
✔ Created a scalable AI assistant architecture
✔ Implemented a practical business AI use case

Technologies:
LLMs | RAG | Python | APIs | Prompt Engineering | AI Chatbot | Web Integration
RAG LLM Prompt engineering API Integration artificial intelligence
Atlas AI Services,
Founder & AI Automation / Process Optimization Consultant
DIGITAL AND IT
March 2025 - June 2026 (1 year and 3 months)
Hagen, Germany
Helping businesses optimize operations through AI-driven automation, workflow integration and intelligent process design.

Main areas of expertise:
• AI-powered workflow automation
• API & system integration
• Process optimization & BPMN analysis
• LLM / RAG solutions
• AI assistants & conversational workflows
• Reporting & data automation
• Digital transformation consulting

Key achievements:
✔ Reduced manual processing efforts by up to 40%
✔ Automated repetitive reporting and operational workflows
✔ Integrated disconnected business systems via APIs
✔ Implemented AI-supported decision workflows
✔ Reduced operational complexity
✔ Developed scalable automation architectures for SMEs

Technologies:
Python | n8n | APIs | GPT | Claude | RAG | BPMN | AWS | Docker | Node.js
artificial intelligence Workflow automation Process Automation API Integration BPMN
SB PM Consulting
Process Management & Automation Consultant
DIGITAL AND IT
November 2025 - May 2026 (6 months)
Herscheid, Germany
Supporting business process analysis and digital transformation initiatives with a focus on workflow optimization, BPMN modeling and automation potential assessment.

Main areas of work:
• BPMN-based process analysis
• Identification of automation opportunities
• Requirements engineering & stakeholder alignment
• Analysis of operational workflows
• Digital process optimization
• Evaluation of AI-supported process improvements
• Support for technical implementation planning

Key achievements:
✔ Identified workflow inefficiencies and optimization potential
✔ Structured business requirements for technical implementation
✔ Improved process transparency and documentation
✔ Supported digital transformation initiatives
✔ Evaluated AI and automation opportunities for operational processes

Technologies & Methods:
BPMN | Process Analysis | Requirements Engineering | Workflow Optimization | AI Automation | Digital Transformation
Requirements Engineering Workflow Optimization Business Process Analysis AI Automation Stakeholder Management

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Master of Engineering
Fachhochschule Südwestfalen
2028
Master of Engineering
Bachelor of Engineering
Fachhochschule Südwestfalen
2024
Bachelor of Engineering

Check out Hicham's education

IT consultant

Hicham Bouzalim

AI Automation & Process Optimization Consultant

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