About Gerald
complished Maintenance and Operations Supervisor with 23+ years overseeing teams of up to 40 employees in manufacturing, technical support, and equipment maintenance. Skilled in electrical systems, troubleshooting, and process improvement across diverse industries. Proven leader in driving operational efficiency, staff development, and safety compliance. Experienced in technical training, customer support, and continuous improvement initiatives
English
Native or bilingual
Can work on-site
Idaho Falls (up to 50km)
Experience
- Virginia Transformer Corp.Final Assembly SupervisorENERGY AND UTILITIESFebruary 2023 - August 2023 (6 months)Pocatello, ID, USA• • Led and supported a workforce of 40 employees in the final assembly of high-power transformers, achieving consistent on-time project completion• • Coordinated daily production schedules to meet quality, safety, and on-time delivery objectives, resulting in improved workflow efficiency• • Enforced safety programs and ensured compliance with LOTO procedures and manufacturing standards, reducing workplace incidents• • Identified operational gaps and supported continuous improvement initiatives to enhance efficiency, contributing to reduced production delays
- NCR Corp.Customer EngineerDecember 2016 - November 2020 (3 years and 11 months)Rigby, ID, USA• • Diagnosed, repaired, and maintained POS systems including ATMs across customer locations, increasing system uptime• • Delivered on-site technical support, reducing system downtime and improving customer satisfaction scores• • Performed hardware, software, and network troubleshooting, resolving issues efficiently to meet SLA requirements• • Maintained accurate service documentation and complied with SLA requirements, ensuring timely service delivery
- CIVES STEEL COMPANYMaintenance TechnicianSeptember 2014 - August 2016 (1 year and 11 months)Ucon, ID, USA• • Maintained and repaired production equipment, including CNC machines, forklifts, and overhead cranes, minimizing unplanned downtime• • Executed preventive maintenance programs to minimize equipment failures and production delays, improving operational reliability• • Troubleshot complex electrical, hydraulic, and mechanical systems, resolving issues to restore equipment functionality• • Calibrated CNC machines for optimum performance, enhancing production accuracy
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Education
- Diesel Electric (Associate of Applied Science)Idaho State University1993Diesel Electric (Associate of Applied Science)
- Cisco Certified Technician (CCT)CCNA2019Cisco Certified Technician (CCT)