Description

Supply Chain & Logistics Consultant supporting e-commerce and SMEs in Germany & the EU with end-to-end logistics setup and optimization:

• EU customs clearance, import/export flows, HS codes & compliance

• Warehouse setup, layout, processes, KPI definition & inventory flows

• 3PL selection, onboarding, SLA & contract support

• Last-mile delivery setup, carrier selection, cost & SLA optimization

• Returns management, reverse logistics & customer delivery experience

I deliver hands-on, scalable solutions to reduce costs, delays, and operational complexity.

Languages

English
Native or bilingual
German
Fluent
Turkish
Native or bilingual

Workplace preferences

Can work on-site

Frankfurt am Main (up to 50km)

WBS Training,
Break - Ecommerce and Marketplace
February 2025 - September 2025 (7 months)
Germany
It was a Career brake. I did a further education on Ecommerce and market place to understand dynamics on E-commerce (customers side )
E-commerce Customer Journey digital marketing data driven
Okro Group,
OPS / Account Manager (E-Commerce & Logistics)
LOGISTICS AND SUPPLY CHAIN
March 2021 - February 2025 (3 years and 11 months)
Frankfurt am Main, Germany
Spearheaded and managed end-to-end
Amazon FBA and drop-shipping logistics,
overseeing high-volume inventory flow,
strategic warehousing, and third-party carrier
coordination.
• Engineered optimized international shipping
solutions and designed customs clearance
procedures for imports, ensuring all
documentation (e.g., commercial invoices,
packing lists) met regulatory compliance.
• Resolved recurring FBA compliance issues and
complex documentation hurdles, resulting in a
[80%] reduction in penalty fees and shipment
rejections at customs.
• Improved operational workflows and customer
service processes, which increased efficiency
by [150 %] and streamlined the returns process
within the supply chain.
• Managed client accounts, ensuring timely
communication and support for service
inquiries
Supply chain warehousing last mile delivery customs clearance FBA shipments
Skynet Worldwide Express,
General Manager
LOGISTICS AND SUPPLY CHAIN
December 2019 - January 2021 (1 year and 1 month)
Frankfurt, Germany
• Managed daily logistics operations for 20,000–
50,000
parcels/day across the Berlin facility
• Led a team of 42 employees and coordinated
15 daily couriers
routes
• Implemented parcel-level scanning to identify
bottlenecks
and reduced transit delays by 16–24 hours
• Improved end-to-end scanning accuracy
through cross-
department meetings with stakeholders
• Set up new workflows, routing processes,
warehouse
structure, and KPI reporting system
warehousing Supply chain Project Management Business development operation