- ClashTVFractional Product Data and Analytics LeadDIGITAL & ITJuly 2023 - April 2024 (9 months)New York, United StatesClashTV is an interactive live sports streaming platform built to connect fans with the content and culture they love.As Fractional Product Data and Analytics Lead at ClashTV, I spearheaded initiatives to establish and provide actionable product analytics, driving growth and optimizing user experiences.Key Achievements:• Strategic Data Collection: Implemented a strategic approach to data collection in GA4, focusing on user activation, media content engagement, monetization, and retention. This led to deeper insights and informed decision-making.• Modernized Data Infrastructure: Revamped and modernized the data and analytics toolset by introducing cutting-edge platforms such as Segment (Customer Data Platform), Mixpanel (product analytics), and a data warehouse. This transformation enhanced data accessibility, accuracy, and usability across the organization.• Enhanced User Engagement: Introduced and optimized a messaging platform (customer.io) to improve goal-oriented onboarding and re-engagement user experiences, increasing user retention and satisfaction.By leveraging my expertise in product data infrastructure and analytics, I played a pivotal role in enhancing the product experience at ClashTV.
- Crashtest Security GmbHHead of Growth MarketingSOFTWARE PUBLISHINGMarch 2021 - December 2022 (1 year and 9 months)Munich, GermanyAs the Head of Growth Marketing at Crashtest Security (Acquired by Veracode in 2022), I spearheaded strategic initiatives to drive rapid expansion and optimize user acquisition, activation, engagement, and retention for our SaaS-based security vulnerability scanner. Leveraging innovative growth strategies and cross-functional collaboration, I achieved vital milestones and propelled the company's success.Key Achievements:• Optimized User Onboarding Journey: Revamped the user onboarding process, significantly increasing retention and engagement rates, thereby enhancing the overall user experience.• Established Scalable User Acquisition Channels: Experimented with various marketing channels to establish two highly effective user acquisition channels, leading to exponential growth in traffic and user acquisition while reducing the cost of customer acquisition (CAC) by an impressive 89% within the first year.• Created Organic and Paid Search Channels: Built Organic and Paid Search channels from scratch, driving a remarkable 719% increase in traffic and a 186% growth in user acquisition, demonstrating a keen ability to leverage digital platforms for scalable growth.• Implemented Lifecycle Management Experimentation: Instituted an experimentation and testing approach to lifecycle management and messaging, resulting in a 23% increase in user engagement and higher retention rates among product users.Responsibilities included strategic planning, collaboration with product teams, marketing team management, PPC, content and landing page optimization, and guiding the user journey.
- Open as App GmbHHead Of MarketingSOFTWARE PUBLISHINGOctober 2019 - Today (5 years and 8 months)Munich Area, GermanyCreate & share great apps based on your data in Excel, Google Sheets or databases. Automatically. Instantly. #nocode. Secure. Any platform.• Leveraging multiple analytical and content marketing platforms aiming to grow the current customer base and generate leads• Establishing and improving the current marketing technology and process setup• Ideating and executing growth marketing strategies focusing on customer added value and performance • Implementing a content strategy leading to more than 15% growth in new users and above 399% on social media channel delivered in the first 3 months after implementation• Leading a team of three marketers
- Executive EducationMIT Sloan School of Management2019• Focusing on how new and existing business strategies can be improved through the rebalancing of three key relationships: Minds and Machines, Products and Platforms, and the Core and the Crowd • Final project: Digital Business Strategy and Transformation for Large Healthcare Devices
- Master's degreeIE (Instituto de Empresa)2010• Graduated with honours while pursuing a degree in a unique cutting edge program aiming to build up competitive knowledge in a new & growing marketing reality • Specialized in online business management and focusing on digital marketing channels and advertising campaigns employing existent digital media (Internet, Gaming, and Mobile) and conversion funnel optimisation • Focused on digital strategy, SEO, SEM, SMM, mobile marketing, operational and campaign management #1 according to Financial Times European Business School Rankings 2012
- BBAFudan University2004• Major in International Business Practices, Global Management & Chinese Business Environment specifics and regulations • Diploma for Proficiency in Mandarin Language, Fudan University 复旦大学, Shanghai, China, 2000
- DiplomaLycee de Langue Francaise "Antoine de Saint Exupery"1997
- Project Management IPMA Level-DDEKRA Akademie2016