Description

I help teams work smarter and faster by optimizing their Jira and Atlassian environments with tailored workflows, automation, and training. With extensive experience supporting over a thousand users in complex Jira Data Center setups and cloud instances, I bring deep technical expertise combined with a strong understanding of industry-specific compliance, particularly in automotive, telecommunications, and finance sectors. I specialize in designing scalable solutions, synchronizing multiple Jira systems, and driving efficiency with custom scripts and automation. I specialize in projects such as ITSM implementations, SAFe Agile framework maintenance, plugin configurations, and process migrations, always aiming for seamless integration and maximum user productivity.

Languages

Turkish
Native or bilingual
English
Fluent
German
Conversational

Workplace preferences

Can work on-site

Vienna (up to 30km)

TTTech Auto AG
Atlassian Consultant - Jira Admin
AUTOMOBILE
March 2023 - Today (3 years and 5 months)
Austria
• Led the management and continuous development of a Jira Data Center environment serving ~1,200 users.
• Oversaw Jira Service Management Cloud operations, ensuring high availability and compliance.
• Provided operational support for Atlassian tools across multiple business units.
• Designed and optimized workflows and field configurations aligned with automotive industry compliance standards.
• Configured synchronization between internal and external Jira instances via Exalate.
• Maintained and enhanced the SAFe (Scaled Agile Framework) environment.
• Implemented ITSM project setups tailored for customer support, internal IT, and business service management.
• Developed custom scripts and automation solutions to increase efficiency and reduce manual overhead.
Atlassian JIRA SAFe Agile method IT Service Management Atlassian Confluence
venITure GmbH (Now Adaptavist)
Atlassian Consultant
DIGITAL AND IT
February 2021 - February 2023 (2 years)
Türkiye
• Professional consultancy for several blue chip companies.
• Maintenance and development of their Jira and Confluence instances.
• Regular meetings with in-house PMO organizations for further improvement and customization.
• Customization includes configuration of workflows, fields and automation as well as custom scripts.
• Set-up and configuration of several plugins such as Xray Test Management, Big Picture and easyBI.
Atlassian Confluence Atlassian JIRA Project Management Groovy SAFe