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About Andrew

Senior Product Leader with 15+ years of experience delivering B2B SaaS platforms, hospitality technology solutions, and operational transformation initiatives across international markets. Experienced in product strategy, roadmap management, stakeholder alignment, and cross-functional delivery within fast-moving technology environments.

Strong background in hospitality SaaS, enterprise integrations, APIs, financial workflows, taxation systems, and operational automation. Proven ability to translate complex business and regulatory requirements into scalable product solutions and actionable delivery plans.

Worked across product management, client services, project delivery, and operational leadership roles, collaborating closely with engineering, architecture, customer success, and executive stakeholders. Experienced in writing PRDs, leading product discovery, managing enterprise customer requirements, and driving platform evolution from concept through delivery.

Passionate about building practical, scalable products that solve real operational problems while balancing customer value, technical feasibility, and business outcomes. Also experienced in AI-assisted workflows, process optimisation, and modern product operating practices within distributed international teams.
  • English

    Native or bilingual

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • Apaleo
    Senior Product Lead - Tax & Invoices & Compliance (Contract)
    HOSPITALITY
    February 2026 - Today (5 months)
    Germany
    Contract PM engagement at Apaleo, a cloud-native hotel PMS platform. Led multi-jurisdiction EU e-invoicing and fiscalisation implementation covering B2B, B2C, and B2G invoicing requirements across multiple European markets — including Peppol network compliance, output management system integration, and multi-jurisdiction fiscal mapping against hard regulatory deadlines. Coordinated cross-functional delivery across engineering, legal/compliance, and customer success teams. Authored PRDs, RFC documentation, and compliance requirement specifications. Managed workstream sequencing, programme governance, RAID log, and milestone tracking throughout delivery.
    B2B SaaS Product Development Agile Delivery & Product Operations Stakeholder Product Discovery Project Management
  • Phare IQ
    Founder & Product Consultant
    CONSULTING AND AUDITS
    November 2025 - February 2026 (3 months)
    Germany
    Worked as a Senior Product Consultant within apaleo’s hospitality SaaS platform, focusing on taxation, invoicing, financial workflows, and compliance-related platform capabilities for international hotel groups and enterprise customers.

    Led product discovery, solution design, and requirements definition for a next-generation Tax Engine platform supporting local taxes, tourism taxes, VAT interactions, and configurable financial calculation models across multiple countries.

    Responsibilities included:

    • Writing PRDs, RFCs, and functional specifications.
    • Defining scalable taxation and invoicing workflows.
    • Supporting financial posting, folio, deposit, and invoice processes.
    • Collaborating with engineering, architecture, compliance, finance, and customer-facing teams.
    • Managing stakeholder alignment across complex international requirements.
    • Supporting roadmap planning and delivery coordination.
    • Contributing to API-driven platform and integration strategies.
    • Using AI-assisted workflows and automation tooling to improve research, documentation, and operational efficiency.

    Worked on compliance and taxation initiatives for markets including Austria, Croatia, Portugal, and Italy, helping shape scalable platform capabilities for future global expansion.

    Core Areas: Product Strategy, B2B SaaS, Hospitality Technology, Taxation Systems, Financial Workflows, API Integrations, Enterprise Platforms, AI Workflow Automation.
  • TYNGO
    General Manager (Product & Operations focus)
    DIGITAL AND IT
    May 2024 - July 2025 (1 year and 2 months)
    Germany
    General Manager at TYNGO International, a hospitality technology business delivering SaaS integrations and platform solutions for hotel groups. Owned programme governance across product, engineering, and customer-facing functions — intake management, prioritisation, delivery tracking, and stakeholder reporting. Designed and delivered the TYNGO AI Hotel Information product from concept through live deployment; managed all workstreams, third-party integrations, and go-live. Led operational restructuring, introduced AI-augmented workflows, and rebuilt delivery governance and accountability frameworks across the business.
    Stakeholder Management & Cross-Functional Leadership Agile Delivery & Product Operations Product Strategy & Roadmap Management Product Discovery & Requirements Definition Programme Management

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Education

  • Hospitality & Tourism Degree BA(Hons) HCIMA
    Anglia Polytechnic University
    BA
  • Certified SCRUM Product Owner.
    Certified SCRUM Product Owner.

Certifications

  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    2013
    product owner Scrum
  • AI Agility
    Scrum Alliance
    2024
    Agile method

Skill set

Categories