About Andreas
Welcome to my profile❗
I am Andreas Bruchwitz, an experienced Senior Salesforce Consultant and All Star Ranger living in Berlin. My passion lies in Salesforce.com leveraging the power of Sales and Service Cloud to scale any business and automate as much as possible using declarative solutions.
S̲a̲l̲e̲s̲f̲o̲r̲c̲e̲ e̲x̲p̲e̲r̲t̲i̲s̲e̲ ?
✅ Sales Cloud
⮞ Lead Management (Sales process, record types, dynamic forms, assignment rules etc.)
⮞ Setup of Products & Price Books
⮞ Paths & Guidance for Success
⮞ Reporting & Dashboards
⮞ Multi-Currency-Management
⮞ Territory Management
✅ Service Cloud
⮞ Case Management
⮞ Entitlement process with milestones
⮞ Omni-Channel setup
⮞ WhatsApp setup
⮞ Email-to-Case setup
✅ Declarative Automation using Flows
✅ Formulas and Validation Rules
✅ Integrations
⮞ Zapier
⮞ Aircall CTI
⮞ Mailchimp
⮞ Zendesk
⮞ GoToWebinar
✅ Data Migration
⮞ Pipedrive to Salesforce
⮞ MS Excel to Salesforce
C̲e̲r̲t̲i̲f̲i̲c̲a̲t̲i̲o̲n̲s̲
⮞ Salesforce Certified Platform Foundations
⮞ Salesforce Certified AI Associate
⮞ Salesforce Certified Agentforce Specialist
⮞ Salesforce Certified Business Analyst
⮞ Salesforce Certified Platform User Experience Designer
⮞ Salesforce Certified Strategy Designer
⮞ Salesforce Certified Sales Foundations
⮞ Salesforce Certified Platform Administrator
⮞ Salesforce Certified Platform Administrator II
⮞ Salesforce Certified Platform App Builder
⮞ Salesforce Certified Sales Cloud Consultant
⮞ Salesforce Certified Service Cloud Consultant
⮞ Salesforce Certified Platform Sharing and Visibility Architect
⮞ Salesforce Accredited Professional Process Automation
⮞ Salesforce Contact Center Process Automation
⮞ Salesforce Process Automation Accredited Professional
⮞ Professional Scrum Product Owner (PSPO I)
⮞ Professional Scrum Master (PSM I)
I am looking forward to collaborating with you.
Best regards,
Andreas
German
Native or bilingual
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Nextview ConsultingManaging Salesforce ConsultantDIGITAL AND ITDecember 2023 - Today (2 years and 7 months)Berlin, Germany• Manufacturing project: SME for the development of existing Sales Cloud instances (500 licenses), managing a team of 5 people. Heavily focused on improving automations• Telecommunication project: Solution Architect to improve an existing Sales Cloud instance, refining Lead/Opportunity management (incl. development of a Custom Round Robin solution for Lead Assignment and an out-of-office tracker)• Biopharma project: Lead Consultant to build a Revenue Cloud MVP incl. Advanced Approval Processes
- DocplannerSenior Product Owner SalesforceHEALTH AND WELLNESSOctober 2022 - November 2023 (1 year and 2 months)Berlin, Germany• Ownership of the global Salesforce Sales Cloud roll-out (5 countries)• Carry the product ownership, drive enhancements, consolidate, evaluate and prioritise product requirements, solution design, refinement and creation of user stories• Close collaboration with business stakeholders• Develop and manage the Sales Cloud product vision and roadmap• Managing a team of 5 Salesforce Admins/Developers• Functional/technical feature documentation• Facilitate end user trainings (train-the-trainer)
- BearingPointSenior Technology ConsultantJanuary 2021 - September 2022 (1 year and 9 months)Berlin, Germany• Insurance project: SME, further development of SF Service Cloud (flows, process builder, person accounts, assignment rules), requirements engineering, close collaboration with PO & IT• Logistics project: Testmanager/Requirements Engineer, managing a team of 5 SF developers, backlog refinement, user story creation, UAC, quality assurance, release management
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Education
- M.A. Busisness AdministrationBSP Business School Berlin2016
- Non-Degree Program (MBA Exchange)National University San Diego2015
Certifications
- Salesforce Certified Revenue Cloud ConsultantSalesforce2025
- Salesforce Contact Center Accredited ProfessionalSalesforce2025