About Alessandro
Agentic Experience & AI Governance Advisor | Design Systems & Product Transformation
- AI begins to mediate user decisions and actions
- multiple systems (product, operations, compliance) must align
- design systems need to evolve into governance systems
- organisations scale across markets, channels, and regulatory contexts
I operate at the intersection of product, design, and governance, helping organisations move from ambiguity to execution.
- decision flows and automation boundaries
- trust, safety, and compliance integration
- orchestration of multiple agents and systems
- tokens, components, and patterns
- state logic and behavioural consistency
- governance models across teams and markets
- end-to-end service ecosystems
- platform and multi-sided product design
- operating models and delivery structures
How I work
- executive leadership
- product, design, and engineering teams
- transformation and innovation programmes
- clarifying direction
- structuring decisions
- enabling teams to deliver without losing coherence
- complex, multi-market service ecosystems
- high-stakes transformation programmes
Typical missions
- Defining AI / agentic experience strategy and governance
- Building or restructuring enterprise design systems
- Leading product and experience transformation programmes
- Supporting executive teams in complex decision environments
Languages:
- English
- French
- Spanish
- Italian
Italian
Native or bilingual
English
Fluent
Spanish
Fluent
French
Fluent
Experience
- Globant SpainProduct & Strategic Design DirectorDIGITAL AND ITSeptember 2022 - February 2025 (2 years and 5 months)Madrid, Spain● Direct strategic design and product initiatives to drive transformative digital solutions. ● Leverage data insights and human-centered methodologies to enhance product usability and market performance. ● Lead and coordinate remote, cross-functional teams across multiple time zones.
- Deloitte Digital,Strategic & Experience Design DirectorFebruary 2017 - September 2022 (5 years and 7 months)Milan, Metropolitan City of Milan, Italy● Oversaw design strategy and execution across digital platforms, ensuring alignment with business objectives. ● Managed and mentored design teams to deliver innovative, user-centric products and services. ● Implemented agile practices and design sprints to accelerate product prototyping and iterative improvements.
- Fjord (Accenture),Service Design DirectorJanuary 2014 - January 2016 (2 years)Milan, Metropolitan City of Milan, Italy● Spearheaded service design projects to drive digital transformation and enhance operational efficiency. ● Developed integrated, human-centric digital solutions utilizing emerging technologies. ● Collaborated with multi-disciplinary teams to meet client needs and market demands.
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Education
- Certified Agile LeadershipScrum Alliance®Certified Agile Leadership
- Certified Agile Product OwnerScrum Alliance®Certified Agile Product Owner