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Malt Strategy
Adrian SrokaAS

Adrian Sroka

International Operations Manager

€250/day
Passau, DE
3-7 years
Foreign Languages
Global Connector
Strategic Thinker
Communication Expert
Global Trade Partner

Average response time: 1 hour

About Adrian

Hello, I'm Adrian and I'm here to help you connect with international customers, build lasting business relationships, and guide you through every step of the international trade, making global business simple, clear, and personal.


1. Business Development & B2B Sales
Identifying and acquiring new international B2B customers
Building long-term business relationships
Managing multilingual communication (DE | EN | PL)
Preparing quotations, negotiating prices, and following up on leads.

2. International Key Account Management
Managing customer relationships from inquiry to delivery
Coordinating orders and daily business operations
Providing multilingual customer support and complaint handling
Strengthening customer retention and repeat business.

3. Export, Customs & Logistics Coordination
Preparing and reviewing export and customs documentation
Coordinating shipments with freight forwarders and logistics providers.
Managing Incoterms and international shipping requirements
Ensuring compliance with customs regulations and export procedures

  • Polish

    Native or bilingual

  • German

    Native or bilingual

  • English

    Fluent

  • French

    Basic

Remote only
Primarily works remotely

Experience

  • Freelance
    International Trade Operations Manager
    IMPORT AND EXPORT
    June 2020 - Today (6 years and 1 month)
    Passau, Germany
    • • Built relationships with international B2B clients across Europe.
    • • Handled customer inquiries, quotations, and order processing
    • • Prepared quotations, commercial offers, price calculations, and sales correspondence
    • • Translated and interpreted commercial, technical, and marketing documents and business communications
    • • Coordinated export documentation, including commercial invoices, packing lists, customs declarations, and certificates of origin
    • • Communicated with freight forwarders and customs authorities to support international shipments and customs procedures
    • • Coordinated order processing, resolved customer inquiries, and handled after sales communication
    Problem Solving Supply Chain Coordination Key Account Management Adaptability Strategic Thinking

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Education

  • State-Certified Foreign Language Correspondent
    Private Berufsakademie Passau – Fremdsprachenschule Passau
    2024
    State-Certified Foreign Language Correspondent

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