Description

Strategy & Transformation Leader with 20+ years of international experience delivering large-scale strategic transformation and program management initiatives across Europe and global markets.

I enable organizations to translate strategy into execution by structuring complex initiatives, aligning stakeholders, and delivering measurable business results.

Across 16 years within the Deutsche Telekom Group and earlier consulting roles, I have led global transformation programs across multiple countries and functions, combining strategic thinking with hands-on delivery.

Selected project examples include:

Establishing HR Shared Services across 20+ European countries, achieving ~30% efficiency improvements through standardized processes and operating models
Leading the Magenta Services Sounding Board, a global employee engagement initiative reaching thousands of employees and increasing engagement by 40%
Leading the PMO office for major international transformation initiatives, including the T-Mobile UK / Orange UK joint venture integration
Consulting engagements for Etisalat and European telecom operators, focused on strategy execution and process optimization

My core strengths include:

Business Transformation & Strategy Execution
Program & PMO Leadership
Business Process Optimization
Cross-cultural Stakeholder Alignment
Change Management and Transformation Adoption

I bring a structured, pragmatic, and human-centered approach and quickly build trust with senior stakeholders and international teams.

Available for:

Transformation Programs
PMO Setup or Stabilization
Strategy Execution
Process Improvement Initiatives
Interim Transformation Leadership

Industry field of expertise

Languages

English
Native or bilingual
German
Conversational

Workplace preferences

Can work on-site

Bonn (up to 50km)

Deutsche Telekom Services Europe (DTSE)
Senior Program Manager, Strategy & Portfolio Management
January 2020 - Today (6 years and 5 months)
53 Bonn, Germany
• ▪ Introduced the Sounding Board engagement program for 3,000+ employees, increasing leadership engagement by 40%.
• ▪ Designed and implemented DTSE's Fit for Growth strategy, delivering 15% business growth and streamlined sales processes.
• ▪ Defined the Customer Satisfaction Index (CSI) framework, improving feedback accuracy and insight quality by 20%.
• ▪ Led DTSE's 2022 ESG Customer Summit with 500+ participants, integrating digital and Metaverse experiences.
• ▪ Drove New Work initiatives, achieving a 30% increase in employee belonging and cross-functional collaboration.
Deutsche Telekom Services Europe (DTSE)
Senior Program Manager, Transformation Management
January 2016 - January 2019 (3 years)
53 Bonn, Germany
• ▪ Developed DTSE's Key Account Management framework, strengthening client partnerships and service quality.
• ▪ Established HR & Finance transition methodology, and masterplan, orchestrating migrations across 21 entities in 20 countries.
• ▪ Transition lead for Magyar Telekom HR services, achieving 20% cost efficiency improvement and complete operational continuity.
Deutsche Telekom AG
Senior Program Manager, HR Europe & Technology
January 2010 - January 2015 (5 years)
53 Bonn, Germany
• ▪ Led the European HR Shared Services business case, delivering 30% savings through process optimization.
• ▪ Designed and localized the Global Recruitment Process across multiple European markets.
• ▪ Directed HR transformation for OTE Greece, achieving 30% cost reduction through program governance and planning.
• ▪ Drove the One DT Europe HR initiative, aligning deliverables with top leadership and tracking cross-country HR milestones.