Data protection center

Malt data protection policy

Effective Date: May 25, 2018


The protection of your personal data is important to us. We undertake to collect only the data we need to provide you with the best possible service, to ensure its confidentiality and security, including when we use service providers, and to facilitate the exercise of your rights over your data.

Our first commitment is compliance with applicable data protection legislation and in particular with the General Regulation on the protection of personal data (also called the GDPR) and the law known as "Informatique et Libertés" of 6 January 1978 as amended.

This policy describes the personal data we collect, how it is used and shared, and your rights in this regard. It applies to all users of Malt services. We advise you to read it carefully. We have done our best to make it clear, easily understandable and accessible at all times during your navigation.

We try to be as clear as possible. However, if you are unfamiliar, for example, with the terms "vigilance", "freelancer", "cookie"," or "factoring or cash advance", you should first find out about these key terms by consulting our glossary at the end of this charter.

If you need a clarification or have a question about it, you can contact our DPO at [email protected]

Please be aware that features to manage your data and protect your privacy and security are available in the section.

The updated Data Protection Charter will automatically take effect for all active users as of 25 May 2018. Continued use of our services after this date constitutes acceptance of the new Data Protection Charter. Please read these Terms carefully.

We reserve the right to change this Privacy Policy at any time. The most current version of this policy governs our use of your information and will always be available at

If we make a material change to this privacy policy, we will notify you via the email address you provided on the site.

Data controller: Malt Community

Malt Community, SA with a Board of Directors, registered with the Paris Trade and Companies Register under number 791 354 871, whose registered office is located at 42 rue de Rochechouart - 75009 Paris.

Contact information for our DPO

You may address any question relating to the protection of personal data to Malt or send a request to exercise your rights of access, rectification, opposition, deletion, limitation, portability to our Data Protection Officer:

Data we collect

Summary :

As part of your use of our services and your navigation on our website, Malt collects several categories of data, details of which you will find below. These data come from:

We do not process special categories of data (sensitive data) such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometric data, health data or data concerning the sexual life or sexual orientation of individuals.

Freelancer data:

We inform at the time of collection whether or not the data is mandatory


Client data:

We inform at the time of collection whether or not the data is mandatory.

Statistical information about your use of our services

Data collected through user behavior on the platform and the use of different modules of the website.

For example, we collect statistics on the use of the secure messaging service we offer (percentage of messages answered, response time); statistics on end of mission evaluations (comments left by clients and freelancers, average scores); user connection and navigation data, statistical data on the use of the search engine and the freelance contact form; statistics on the use of various modules such as the quotation tool, contract, payment; the functionalities made available to companies (reporting, team pages, barometer).

The statistics also cover commercial data such as the number of missions carried out, business volumes by category of freelancers, clients.


We use authentication cookies, security cookies and site integrity cookies, location cookies, site and service functionality cookies, analysis and search cookies and cookies to serve advertising messages. To learn more about Malt's cookie policy, you can read our "Cookie Policy" available here:


Summary :

Malt processes your personal data, in particular during your connection to the Website, your registration to the Website, your activity on the Website or when using the payment system.

The data we collect allows us to provide, manage, protect and improve our services, develop new ones, and protect both our users and ourselves.

Details :

In particular, these data are intended for :

Legal basis of the processing operations

Malt processes most of your personal data within the framework of the service contract that you agreed to when you registered on the site via acceptance of our general conditions of use (if you wish to consult our general conditions of use again, you will find them here). However, we may process certain data concerning you on the basis of your consent, because of legal obligations or to meet our legitimate interest in processing them.

Details :

Receiver or category of receivers

Summary :

Malt is the recipient of personal data collected through the Website.

Some of the services and features provided by Malt require us to share information with other users or business partners. We may also share this information for legal or litigation purposes.

Details :

Malt is the recipient of personal data collected through the Website.

We will only disclose your personal data to companies, organisations or third parties under the following circumstances:

Important: Malt does not sell your data/information and documents you entrust to us to third parties and we do not disclose personal and private information outside the situations described in this Privacy Policy.

Retention period or criteria determining these periods and deletion of information concerning you

Summary :

Malt retains your information as long as your account remains active, unless you request that it or your account be deleted. In some cases, we may retain information about you by law or for other purposes, as described in this section, even if you delete your account.

Details :

Malt retains your information as long as your account remains active, unless you request that it or your account be deleted. Subject to the exceptions listed below, Malt will delete your information or make it anonymous upon request.

We retain your information only under the following circumstances:

Data security

We implement appropriate technical and organizational measures to ensure the security, confidentiality, integrity, availability and resilience of our information system/processing systems and services and your data and to protect the data against destruction, loss, alteration, unauthorized disclosure of, or unauthorized access to, personal data transmitted, stored or otherwise processed.

We undertake to use all available means to ensure the security and confidentiality of this data, in particular:

Transfer of data to a third country

All our servers on which your data is stored and those of the providers used to exchange and store this data are located in Europe. Very exceptionally, some of our service providers whose principal place of business is in a non-EU country may have to transfer your data to that country. In this case, we check beforehand that they respect their obligations in terms of data protection of our users.



In accordance with the provisions of the French Data Protection Act of 6 January 1978, as amended, and the general data protection regulations, you have the right to access, rectify, delete, limit, object to and transfer your personal data.

You can find descriptions of each of your rights in the data protection centre that we make available to you at You will also find the means to exercise them.

Access rights

You have a right of access to the data concerning you processed by Malt. It allows you to view the data we have about you and, if you wish, to request a copy.

Rights to rectification

In accordance with the applicable data protection regulations, you may request us to rectify any inaccurate personal data concerning you. You may also request that incomplete personal data concerning you be completed, including by providing a supporting supplementary declaration.

In order to enable you to exercise this right as easily as possible, we invite you to make these modifications and additions directly on your profile. If you feel that other data concerning you needs to be modified or completed and you are unable to make this change yourself, we invite you to make a request directly in the rights section of our data protection centre.

Deletion rights

You have the right to obtain from us the deletion, as soon as possible, of personal data concerning you, subject to our legitimate interest or any legal obligation to retain it.

For security reasons and to avoid unwanted deletion of the account, we invite you to do this by yourself once connected to your account by following this link :

With respect to your profile data, you should keep in mind that search engines and other third parties may still retain copies of your public profile information for some time after you have accepted the listing, even after you have deleted the information from the Malt site or disabled your account. If you wish, you can exercise your right to deindex directly with these search engines. For example, to make this request to Google, you can use the tool provided by the search engine here.

Right to limitation of the data processing operations

You may request Malt to limit the processing of your data (for example, temporarily making your profile unavailable on the Website), when any of the following applies:

a) you dispute the accuracy of the personal data concerning you. In this case, we will hide the data concerning you, during a time allowing us to check its exactitude;

b) you consider that the processing of your data is being carried out unlawfully and you oppose their deletion and demand instead that their use be restricted;

c) we no longer need your personal data for the purposes of processing, but they are still necessary for you to be able to establish, exercise or defend a legal claim;

d) you have exercised your right of objection under Article 21(1) of the General Data Protection Regulation. We will limit the processing of your data, during the verification whether the legitimate reasons we pursue prevail over your right.

If we decide to lift the restriction on the processing of your personal data, we will keep you informed.

Right of opposition

You may oppose the sending of communications, in particular commercial communications, by Malt. To this end we provide you with an unsubscribe link in all emails we send you and you can manage your notification preferences directly in our data protection center, in the tab, your rights

You may also object, for legitimate reasons, to the processing of your data, unless it meets a legal obligation imposed on Malt (for example, tax declarations, social security contributions declarations, etc.).

Right to portability

You can request the portability of your Malt data at any time. By exercising this right, we undertake to transmit to you within a reasonable time and in a machine-readable format the data that you have provided to us whether they have been declared by yourself or generated by your activity on the platform.

Right to withdraw consent

You have the right at any time to refuse the processing of your personal data for personal reasons. As well as the right to refuse the processing of your personal data for direct marketing purposes.

Right to lodge a complaint with a supervisory authority

Malt Community has its main office at 42 rue de Rochechouart, 75009 Paris. As such, the supervisory authority competent to hear any request concerning us, including, where applicable, a user's complaint, is the Commission Nationale de l'Informatique et des Libertés (CNIL).

If you wish to submit any request to the CNIL, you will find their details below:


3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07

Tél. : 01 53 73 22 22

(Monday to Thursday from 9h to 18h30 / Friday from 9h to 18h)

Fax : 01 53 73 22 00

Watch out! The CNIL does not receive the public and does not provide any information on site.

If you wish to file a complaint with the CNIL, you can fill out the online complaint form available at the following address:

If you have a question about your computer rights and freedoms, you can consult the CNIL website:

To find out more

You will find other useful resources related to privacy and data protection in our Privacy Centre:



When a company uses a service provider, it must ensure that the service provider is indeed a registered company and up to date with its tax and social contributions. It is the obligation of vigilance.


A freelancer is an independent worker (they are not an employee, and have no employee) who exercises an intellectual profession (not craft). According to our Terms and Conditions, this means any natural or legal person, either with a SIRET number and registered in the Trade and Companies Register, the Répertoire des Métiers, the Maison des Artistes, the Agessa, having the status of a micro-entrepreneur or working as a self-employed person under legal conditions from France or abroad and who offers their services to Clients/Projectors through the Webs.

Cash advance:

Also called "factoring". Cash advance is a service offered by Malt that allows a freelancer to be paid within 5 days at the end of theirhis assignment (validation of the invoice by the customer) even if the customer has payment terms of up to 60 days. For more on this subject