About Kenza
With 8+ years delivering complex transformation programs across healthcare, energy, and innovation sectors, I help global enterprises move from strategy to execution, on time, with measurable adoption.
What sets me apart: I've operated on both sides of the equation, managing migrations and releases from the SaaS vendor side, and leading deployment and adoption from the client side. This dual perspective gives me a complete view of what makes transformations succeed or fail.
Across 40+ programs in international environments, I combine delivery governance, Agile frameworks, and Lean principles to align stakeholders, manage risks, and drive business impact at scale.
Three areas where I deliver the most value:
- Enterprise Delivery & Program Governance End-to-end program management across cross-functional teams, scope, milestone tracking (R/Y/G), risk management, and steering committee reporting.
- Generative AI Adoption & Change Management Structured change strategies, training programs (fundamentals, use-case workshops, agent building), community animation, and close adoption support during rollout.
- SaaS Deployment & Migration Client-side and vendor-side delivery of CRM, CLM, and digital platform programs — from readiness assessment through go-live and hypercare.
Most recently, I led the change management strategy for a Generative AI pilot (200+ employees) ahead of a company-wide rollout at Eramet, designing the full training program, animating the internal AI community, and driving adoption at scale.
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- ERAMETChange ManagerCONSULTING AND AUDITSNovember 2025 - Today (7 months)Supporting the Change Management team in the deployment and adoption of a new contract and document management system (CLM) for the Group’s Procurement, Legal, and Sales departments.Key responsibilities:- Designing and executing the project communication plan, including newsletters, key messages, and stakeholder updates.- Creating training and learning materials to support user autonomy and skills development (guides, tutorials, training kits).- Contributing to the overall change management strategy, ensuring clear understanding of new processes, promoting benefits, and facilitating user adoption.
- Groupe CimesChange Manager & Migration LeadHUMAN RESOURCESOctober 2024 - June 2025 (8 months)Working closely with the CPTO and the Product team, I was responsible for driving the end-to-end migration of over 30 clients (ranging from SMEs to large enterprises) to Cimes's new SaaS solution: e-gos. My role encompasses strategic planning, operational execution, and change management, working closely with the Product, IT, and Customer Success teams.Key responsibilities:- Change management strategy: Designed a tailored migration approach based on client size and complexity to ensure a smooth and scalable rollout.- Project delivery (internal & client-facing):• Led project meetings: kick-offs, status updates, discovery workshops, and technical IT calls for client-specific customizations• Managed timelines, dependencies, risks, and stakeholder communication• Coordinated cross-functional teams to align on goals and deliverables- Process improvement: Continuously iterated on the migration process based on lessons learned to optimize efficiency and customer satisfaction for future phases.- Internal consulting: Audited Product team workflows and advised on process improvements to foster better collaboration, streamline information sharing, and enhance team cohesion.Additionnal initiatives :- Developed standardized email templates and communication kits to provide a consistent client experience- Built and maintained a migration tracking dashboard to monitor progress, blockers, and priorities- Contributed to creating user guides and product FAQs to empower clients post-migration- Trained internal teams to ensure alignment on product features and support processes
- Beta-iSenior Project ManagerCONSULTING AND AUDITSApril 2023 - Today (3 years and 2 months)Lisbonne, Portugal5 Open Innovation Programs successfully designed, coordinated, and delivered for EDP, The Portuguese Navy, Mota-Engil, Algerian Startup Fund, EU-AC Program (AccelerAction).- Needs Assessment (interviews/workshops to identify challenges and opportunities)- Scouting, Selection, and Evaluation of startups (online platform, online pitch, criteria) Pilot- Deployment (bootcamp / design sprints) & Pilot Validation
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Education
- CertificationKLAP - DESIGN THINKING2020- Integrate and apply the Design Thinking methodology in specific use-cases - Apply collective intelligence and implement a culture of co-creation - Practice creativity as a team - Integrate the fundamentals of the facilitator posture
- Master en Management Grande ÉcoleInstitut Supérieur de Gestion2017Spécialisée en Conseil en organisation et stratégie. Cours principaux : Conseil en Stratégie, Management de l'innovation, Design Thinking, Gestion de crise, Conduite du changement
Certifications
- Design ThinkingKlap2020