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Avi SoniAS

Avi Soni

Freelance - AI & Operations Transformation Partner

€600/day
Hamburg, DE
3-7 years

Average response time: 1 hour

About Avi

I help industrial and B2B companies move from "AI sounds interesting" to "AI is working in our operations" — without the hype, the failed pilots, or the consultants who disappear after the slide deck.

What makes me different from most AI consultants: I have built things. I currently serve as a contributor to the AI strategy team at DeLaval Services GmbH — one of 12 people responsible for evaluating AI use cases and shaping the company's enterprise AI roadmap. Alongside that, I have built a Python-based agentic AI assistant (Telegram + LLM APIs) from scratch, and I actively design agentic workflows for business process automation using tools like n8n.

What I bring to your project:
Operations expertise — I have lived inside supply chain, aftermarket services, and ERP systems. I know what breaks, what gets ignored, and where AI actually creates value vs. where it creates noise. I am not a theorist parachuted in from a slide deck.

AI practitioner — I build with AI tools, not just advise on them. Python, LLM APIs (Claude, GPT-4o), n8n, Make.com, prompt engineering, agentic workflow design.
Change management — I am CHAMPS2 certified and Lean Six Sigma trained. I have reorganised teams, redesigned processes, and run adoption programs. I know that AI projects fail at the human layer, not the technical one. That is where I focus.

Typical projects I work on:

AI Readiness Assessments for operations and supply chain teams — identifying your highest-ROI AI use cases and building a prioritised roadmap
AI integration into SAP S/4 HANA environments — demand forecasting, logistics visibility, anomaly detection, workflow automation
Agentic AI workflow design and deployment — automating multi-step business processes using LLM APIs, n8n, and Make.com
AI Change Management and Adoption Programs — helping organisations move from AI pilot to production through people, process, and KPI frameworks
  • English

    Native or bilingual

  • German

    Conversational

  • Hindi

    Native or bilingual

  • Punjabi

    Native or bilingual

Can work on-site
Hamburg (up to 50km)

Experience

  • DeLaval Services GmbH
    Internal Contributor
    January 2023 - Today (3 years and 5 months)
    Context: informal contribution alongside core role as Aftermarket Services Manager
    • • Active member of 12-person internal AI governance team — evaluating AI use cases, assessing vendor tools, and prioritising enterprise AI initiatives
    • • Define evaluation criteria across ROI potential, data readiness, change complexity, and integration feasibility
    • • Bridge between operational departments and technology stakeholders — translating business needs into AI requirements
  • DeLaval Services GmbH
    Business Process Owner
    January 2020 - January 2023 (3 years)
    • • Served as BPO for enterprise-wide SAP S/4 HANA migration alongside core management role
    • • Designed future-state process architecture across aftermarket service, supplier orders, and returns
    • • Led cross-functional alignment across 4 departments; governed UAT, data migration, and go-live
  • DeLaval Services GmbH,
    Aftermarket Services Manager
    January 2023 - Today (3 years and 5 months)
    Hamburg, Germany
    Currently employed at DeLaval Services GmbH. My role includes leading and managing an operational team that has brought service levels from 82% to 92% through lean methodologies

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Education

  • MSc
    Furtwangen University
    2016
    MSc
  • BEng
    Amity University
    2011
    BEng

Skill set

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