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Lyubomira V.

Cloud and Infrastructure Services Consultant
  • Suggested rate
    €450 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Lyubomira's quote.
Location and workplace preferences
Location
Berlin, Germany
Remote only
Primarily works remotely
Verifications

Freelancer code of conduct signed

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Languages
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Skill set
Check out Lyubomira's expertise
Lyubomira in a few words
An innovative Technical Consultant with strong leadership experience and the ability to provide technical direction and vision in the build and implementation of new client systems.

Possesses particular expertise in the identification, implementation and transformation of solutions to achieve the timely resolution of faults and issues affecting services. Skilled in the management and modernization of systems to achieve ever changing business requirements. Demonstrates a focus on the provision of advice and direction to both stakeholders and clients on how best to implement advanced technical systems and platforms in order to improve structure and efficiency. Well-practiced in the delivery of strategies concerning the implementation of suitable technology to streamline operations.
Experience
  • Digitall
    Cloud and Infrastructure Services Consultant
    DIGITAL & IT
    October 2021 - Today (3 years and 2 months)
    Berlin, Germany
    • Assist the sales team in customer meetings and technical proposal writing.
    • Attend client site, deliver workshops, educate and train.
    • Create proof of concept solutions, demonstrate capabilities and benefits of various products.
    • Research system and technical environment needs.
    • Communicate and report project status to C-level executives and IT management, including budget, risks, issues, etc
    • Knowledge of cloud technologies including enterprise or hosting provider services including SaaS, PaaS, and IaaS solutions.
    • Work closely with Project Managers, Developers and Designers to deliver successful projects.
    • Define the scope, plans and deliverables regarding the assigned projects.
    • Collect detailed technical user requirements and work with others to analyse the collected requirements, translate into programmable solutions and ensure that the identified solutions meet consumer expectations and needs.
    • Create components and designs.
    • Execute, manage and lead customers through the technical project life cycle of migration, onboarding, technical and support process.
    • Analyse, design, test, implement solutions in the cloud and on-premise for clients.
    • Produce high quality technical proposals and installation documentation as and when required
    • Monitor the performance for identifying and resolving system problems.
    • Handover to the support team and act as escalation point in case of major outages.
    • Support the delivery manager during the recruitment process of new cloud and infrastructure consultants.
  • Experian
    Technical Consultant
    BANKING & INSURANCE
    April 2019 - October 2021 (2 years and 6 months)
    Sofia, SF, Bulgaria
    • Lead technical design workshops, create specifications, and define requirements in line with the budget.
    • Devise and deliver demonstrations and presentations in support of the sales process.
    • Lead the provision of pre and post sales technical consultancy, project support, and solutions architecture in large and complex enterprise wide integration solutions in the cloud and on-premise.
    • Provide global expert product, technical and project support to clients throughout the delivery lifecycle.
    • Oversee the prompt resolution of technical issues, and provide insight and direction in deliveries.
    • Collaborate with the integrated project team, business systems architects and analysts to drive delivery speed and global cost improvements via tactical delivery improvements for a particular product or range.
    • Create and maintain technical documentation, knowledge articles and knowledge bases when required.
    • Deliver workshops to train various teams and clients on new functionalities and technologies.
    • Participate in worldwide client deliveries and act as 3rd line support to assist clients and company support organisations from all over the world.
    • Drive and participate in the global delivery readiness work streams of product launches.
    • Cooperate with global product management, development and other teams to define the scope of releases, approve enhancement requests, advance products, and flag issues.
    • Communicate and report project status to C-level executives and IT management, including budget, risks, issues, etc
    • Knowledge of cloud technologies including enterprise or hosting provider services including SaaS, PaaS, and IaaS solutions.
    PowerCurve Originations PowerCurve Strategy Management PowerCurve Customer Management PowerCurve Collections Smart Integration for Strategies
  • Experian
    Senior Technical Support Analyst
    BANKING & INSURANCE
    March 2018 - April 2019 (1 year and 1 month)
    Sofia, SF, Bulgaria
    • Acted as SME and key point of contact for PowerCurve Customer Management, PowerCurve Strategy Management, PowerCurve Originations, PowerCurve Collections, Smart Integration for Strategies.
    • Contributed to the resolution of outages for various products and monitored networking tools and identified various product, infrastructure and network issues.
    • Reviewed client documentation to ensure that monitoring, product and infrastructure configuration, and fine tuning was executed, and flagged any risks or concerns to support the client.
    • Contributed to the identification and implementation of technical multiple service improvement initiatives for product and server optimisations, monitoring and infrastructure improvements.
    • Worked closely with external teams to provide a consistent, high quality service to clients.
    • Wrote technical documentation and knowledge articles, and upheld knowledge and confluence spaces.
    • Ensured the availability and performance of all hosted and deployed solutions.
    • Check out Lyubomira's experience
Recommendations
Education
  • Bachelor
    New Bulgarian University
    2015
    Informatics Engineer
Certifications
  • Txture Cloud Transformation Expert
    Txture
    2022
  • Introduction to Cybersecurity
    Cisco
    2021
  • Self-Confidence and Assertivness
    ODM Consulting
    2018
  • Decision Making and Critical Thinking
    ODM Consulting
    2018
  • Presenting with Impact
    ODM Consulting
    2017
  • Managing Your Time
    Tack TMI Bulgaria
    2017
  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    2017
  • ITIL(R) Foundation Certificate in IT Service Management
    QA Ltd
    2017
  • Exam Preparation LPIC-2 (Linux Professional Institute) LPI 201
    ITCE
    2017
  • HL963s:LPI101 - LPIC-1 Exam Prep
    Hewlett Packard Enterprise
    2015
  • BMC Control-M Workload Automation 8.0: Scheduling
    BMC Software
    2014
  • IBM Tivoli Workload Scheduler V8.6 Implementation
    IBM
    2014
  • PeopleSoft People Tools Instalation&Server Admin v8.5
    Oracle
    2014