Geoffrey B.

architecte salesforce & consultant senior

Moves to Berlin

  • 52.517
  • 13.3888
  • Indicative rate €900 / day
  • Experience 7+ years
  • Response rate 100%
  • Response time 1h
Propose a project The project will only begin when you accept Geoffrey's quote.

Availability not confirmed

Part time, 1 day a week

Propose a project The project will only begin when you accept Geoffrey's quote.

Location and geographical scope

Location
Berlin, Allemagne
Can work in your office at
  • Berlin and 50km around

Preferences

Project length
Would prefer:
  • ≤ 1 month
  • Between 1-3 months
  • Between 3-6 months
  • ≥ 6 months
Would prefer avoiding:
≤ 1 week

Verifications

Languages

  • Français

    Native or bilingual

  • Allemand

    Limited working proficiency

  • Anglais

    Native or bilingual

Skills (18)

Geoffrey in a few words

Consultant Senior, Formateur et Architecte pure player Salesforce depuis 2014, je suis bilingue Anglais, et peux également assurer des réunions en Allemand.

Mes expériences sont centrées sur Sales Cloud, Service Cloud et Community Cloud, ainsi que la gestion de projets d'intégration avec diverses systèmes tiers. Ces derniers se basaient soit sur les API REST ou SOAP, soit sur la consommation d'évènements via Platform Events.

Je propose des services de Gestion de projet, d'Audit d'organisations, de Conseil, et d'Implémentation.

Experience

EMPAUA

Consulting & Auditing

Delivery Director, DACH

Berlin, Allemagne

February 2019 - Today

> Handled Key Accounts Solution Architecture
> Managed Escalation processes
> Defined growth and retention strategies for DACH
> Defined and enforced project quality guidelines
> Trained internal staff on new processes

Empaua

Consulting & Auditing

Senior Salesforce Consultant

Berlin, Allemagne

December 2016 - February 2019

o Client-facing roles
- Solution Architect
> Lead workshops to define client needs
> Defined and documented CRM architecture and interfaces
> Analyzed and scoped Change Requests
> Implemented Sales, Service and, Community solutions for various verticals like Fintech, IT, and Automobile industries
> Specified and QA'd developments with dev team
> Delivered trainings to key- and end-users for each solution scope

- Project Manager
> Successfully managed projects between 20 and 200 days
> Set up and maintained project plans and deliverables in regards to project advancement
> Used both Agile and 4D methodologies to deliver projects
> Took over difficult projects from external consultancies to restore trust and advancement

o Internal roles
- Squad Lead Link
> Lead of a 6-person team
> Managed Staffing, Resourcing, Project Allocation and QA

- Learning Session Coordinator
> Set up the company bi-weekly knowledge sharing sessions
> Trained presenters on how to give a good session
> Stored past sessions in a browsable wiki

- Process Designer
> Set up internal processes for Operations
> Established Conventions and Best Practices for Salesforce Implementation
> Hosted the yearly Strategy Meeting to define yearly internal objectives

Oxala Consulting

Consulting & Auditing

Certified Salesforce.com Consultant

Paris, France

October 2014 - July 2016

o Delivered Salesforce.com projects
- 10+ projects
- Between 10 and 200 days

> Lead workshops to define client needs
> Defined and documented CRM architecture and interfaces
> Specified APEX and Visualforce developments when necessary
> Configured Salesforce specifically for each client
> Trained end-users & future administrators for solution hand-off


o Delivered internal R&D projects
> Automated several internal tasks
> Created tools to boost productivity in organization creation and maintenance
> Lead internal training sessions on new products and releases



Customer project examples:
- Custom partner-facing community for an industry specialist
- Multi-module Service Cloud solution for a retail leader

Total - Total

Telecommunications

Editorial communications officer

Paris, France

July 2013 - October 2014

o Project Manager - Deployed an internal CRM solution to optimize communication to employees

o Project Manager - Configured a Sharepoint solution to streamline both workflow and the structure of information in the communcations team

o Created and maintained the bimonthly newsletter

o Wrote articles for the intranet
o Wrote articles for the magazine
o Proofread the magazine

o Managed internal events (planning, organization, logistics, follow-up)
o Managed relations with external parties

Olivier Spehner - Oxala consulting

27/06/2019

J'ai travaillé avec Geoffrey lors de son passage à Oxala Consulting. Originellement consultant junior, il est vite devenu indispensable. Il possède une connaissance globale de l'ecosystème Salesforce et une expérience d'Architecture sur des projets complexes. C'est une bonne ressource que je recommande sans question.

Education

Certifications

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